CoJ currently employ over 40,000 workers across their 23 administrative departments and 13 municipal entities. The majority of these workers (˜ 93%) are directly employed by the City on permanent contracts, while the balance includes those employed through the Extended Public Works Program (“EPWP”), interns, temporary workers, and apprentices. The male to female ratio of all workers is currently 54% to 46% respectively. The City currently has an average vacancy rate of 7% across all departments and entities.
Human resources (“HR”) within the City are managed through GHCM, who form a part of the Group Corporate and Shared Services (“GCSS”) directorate. GHCM also manages employee assessment, performance management, facilitation of legislated compensation and benefits, maintenance of relations with labor and trade unions, and employee safety, welfare, and health. Furthermore, GHCM ensures compliance with all legislative requirements including the Employment Equity Act, Skills Development Act, Labor Relations Act, and respective Collective Bargaining Agreements (“CBAs”). GHCM report to the director of the GCSS.
Human Resources Policies and Procedures:
The City has developed and implemented several GHCM Policy Frameworks which the various municipal entities are expected to adopt and refine. These policy frameworks, that are aligned with IFC PS2, cover a range of topics including remuneration, training and development, talent management, employment equity, anti-harassment, leave etc. The adoption of these frameworks contributes to standardized human capital environment across the City. Additionally, GHCM have developed and implemented a range of HR policies, procedures, and systems, including an overarching People Centric Strategy to manage their approach to labor and working conditions across departments and entities.
Labor and Working Conditions:
Labor and working conditions within CoJ are managed as per the requirements of South African labor legislation, including the Labor Relations Act, Basic Conditions of Employment Act, Employment Equity Act, and OHS Act. In addition, as supported by the Labor Relations Act, the existing sectoral CBA is considered superior to legislation and hence further defines labor and working conditions within the City. As per the requirements of the Basic Conditions of Employment Act, all workers are provided with a written contract upon commencement of employment, detailing prescribed employment details.
The existing sectoral CBA, signed in 2015, defines basic and uniform labor and working conditions relating to government municipal workers. The CBA details housing allowances, severance pay, hours of work, leave, benefits, medical aid.
Where any aspect of labor and working conditions is not addressed through national legislation or bargaining processes, these are regulated through various conditions of services as defined by CoJ. These related to code of conduct, harassment, staff housing, working hours (non-standard and shift based working hours are defined in the existing CBAs), and overtime.
As per the requirements of the Skills Development Act and the Local Government Municipal System Act, CoJ have developed a Workplace Skills Plan, that details the implementation of a range of worker development and training activities, including subsidized education, competency and development initiatives, skills audits, and coaching.
Workers Organizations:
CoJ is aligned with the requirements of Section 18 and 23 of the South African Constitution, guaranteeing everyone the right to belong or form a trade union, of which collective bargaining and social dialogue are a cornerstone.
Currently, the majority of CoJ workers are unionized across the Independent Municipal and Allied Trade Union (“IMATU”) and South African Municipal Workers Union (“SAMWU”). The City is a member of the South African Local Government Association (“SALGA”), and engages and bargains with the respective unions under the auspices of South African Local Government Association bargaining council (“SALGBC”).
Currently, there is an existing sectoral CBA between SALGA and the respective trade unions, valid until June 2023, with several amendments and updates in force. As per the requirements of the CBA, CoJ have also established a Local Labor Forum (“LLF”) to further facilitate worker relations at the City level. The City and the LLF meet once per month.
Non-Discrimination and Equal Opportunity
Non-discrimination and equal opportunity within CoJ is largely managed under the auspices of the Employment Equity Act, which seeks to ensure equal opportunity and fair treatment through the elimination of unfair discrimination. CoJ has defined annual KPIs relating to their gender, disability, transformation, and employment equity targets. GHCM is largely responsible for ensuring CoJ achieves their employment equity targets and has defined various interventions and support measures to assist the various City departments and entities to comply with the requirements of the Employment Equity Act. This includes the development of an Employment Equity and Skills Development forum, employment equity awareness campaigns, and sexual harassment workshops among others.
Grievance Management:
The existing CBA defines the grievance mechanism available to municipal workers. The mechanism defines a process whereby a worker can submit a grievance to either their immediate superior, head of department, or the municipal manager. The mechanism further defines feedback and resolution timelines. In addition to the defined grievance processes, workers also have the option to submit labor related complaints to the Commission for Conciliation, Mediation and Arbitration (“CCMA”).
Occupational Health and Safety:
CoJ has defined an OHS policy aligned with the requirements of the OHS Act and PS2. The implementation and oversight of the policy requirements fall under the GCSS directorate. As per the requirements of the policy, CoJ is compelled to adopt and implement practical actions to safeguard workers against occupational accidents and diseases as well as ensuring the health and safety contractors employed by the City.
Key requirements of the policy include identification of project specific risks, nomination and training of health and safety reps for each project site (at a ratio of 1:50), incident reporting and investigation, provision of monthly OHS reports to an OHS committee, and monthly OHS audits conducted by the City. Where sites require 2 or more OHS reps, it is mandatory to establish an OHS committee.
OHS reps and committees, where present, are required to immediately report all incidents to the City’s OHS department, which are subsequently reported to the labor inspector within a prescribed period. In most instances, workers were compensated as per the requirements of the Compensation for Occupational Injuries and Diseases Act.
Workers Engaged by Third Parties:
The management of labor and OHS aspects of CAPEX-related contractors and subcontractors is done as per the requirements of the Municipal Finance Management Act, the Preferential Procurement Policy Framework Act, and Section 217 of the Constitution among others. The City has developed and implemented a Supply Chain Management policy defining the approach for procurement and management of third-party service providers.
As per the policy, all third-party service providers are required to comply with the Code of Conduct for Supply Chain Management Practitioners which includes the requirement to comply with relevant legislation and CoJ policies and procedures. In addition, the City is required to complete internal monitoring is service providers’ performance against the requirements of the policy and legislative requirements.
At an eligible sub-project level, all contractors are required to have an onsite safety officer, as well as a safety file detailing their appointment letter, a copy of the OHS Act, an OHS Management Plan, the company’s OHS Policy, a letter of good standing, and material safety data sheets for hazardous materials (if required).