Human Resources (HR) Policies and Procedures
Fitesa has a set of procedures covering recruitment, compensation and benefits, performance evaluation, transfers, training and career development and grievance redressal, which are applicable to all employees and reflects the Brazilian labor code (known as the Consolidação das Leis de Trabalho, or CLT). The Company offers workers all basic benefits guaranteed by Brazilian laws, which are prescriptive and consistent with PS2 requirements. These include healthcare, vacation, retirement plan, overtime, opportunity for continuing education. Compensation packages are agreed in the collective bargain agreements (CBAs) with the labor unions, additional benefits are provided in order to attract and retain high-performing staff and the compensation system is based on performance and results. The Company’s operations in Brazil prioritize in-house recruitment and have a low turn-over.
Additionally, Fitesa has a Code of Ethics, whereby the Company commits to compliance with applicable regulations and principles of ethical behavior as defined in the Code of Ethics; prohibition of any type of harassment and abuse; non-discrimination and equal opportunity; freedom of association; health and safety; and environmental compliance. The Code of Ethics is communicated to all new employees during the induction process, and specific training programs are conducted throughout the year. Fitesa has a grievance mechanism to address complaints associated with compliance with the Code of Ethics (see below under “Grievance Mechanism” for more information). The HR Committee has the overall responsibility for the implementation of the Code and for properly addressing such complaints.
Fitesa’s HR team is fully integrated in terms of global, country and plant operations. The global HR Director and South American HR Manager are based in Brazil and work in close coordination with the HR staff based at each plant. Worker engagement surveys are available to all employees who choose to participate voluntarily and anonymously, and the Company reports a high approval rate and satisfaction among the staff. The satisfaction among employees is also reflected in the low turn-over rate reported by the Company’s operations in Brazil.
Working Conditions and Terms of Employment
As of September 2021, Fitesa employed 584 direct employees in its Brazilian operations, distributed in the following manner: 33 at the Corporate Office, 340 at the Gravatai Plant, 66 at the Cosmopolis Plant, 81 at the Jacarei Plant and 64 at the Diadema Plant. Of the total directly employed staff, 15% percent are women, including 22 percent at the senior management level and 33 percent at the middle management level. Third-party employees working at the Fitesa facilities include those contracted for the operations of the cafeteria, janitorial services and security.
A contract is signed with every worker at the time of employment. The contract describes the working conditions and terms of employment. In addition, induction training is provided to explain human resources policies and procedures, working conditions, wage calculation, benefits, leave period, basic OHS, among other content. The policies and procedures, applicable to all operations, are also displayed at the companies’ intranet available to all employees. Overtime hours at the facilities are within the legal limits and overtime is paid as per the legal requirements. No accommodation is provided to workers since the manufacturing plants are located within urban settings.
Workers’ Organization/Freedom of Association
As per Fitesa’s Code of Ethics, the company recognizes workers’ right to freedom of association and there is no restriction to collective bargaining. At the Gravatai and Cosmopolis plants, operational workers are members of the Sindicato das Industrias de Fiação e Tecelagem. The company abides by the CBAs in terms of salaries and benefits negotiated through collective bargaining, which are negotiated once a year.
Non-discrimination and Equal Opportunity
Fitesa’s Code of Ethics emphasizes the company’s commitment to non- discrimination based on gender, race, religion, social status, and disability.
Child and Forced Labor
Fitesa abides by all legal prohibitions against under-age employment, forced labor, or any kind of irregular work. Minimum age of employment at the company is 18 years old, except for young apprentices, who can range from 14 to 24 years of age according to Federal Decree 5.598/2005. The Young Apprentice is a federal program in Brazil that aims at providing young people the opportunity to learn a professional trait while still in school. Each apprentice can participate in this program for up to two years. The program prescripts align with IFC’s requirements in relation to the employment of individuals under the age of 18 years.
To prevent use of child labor, age proof documentation (e.g., copy of National Identity Card) is collected at the time of recruitment of the worker.
Grievance Mechanism
Fitesa has an integrated grievance mechanism in place, through which staff members, including third-party workers may raise concerns and/or any misconduct associated with the Code of Ethics. Grievances can be registered through a toll-free number, email, or the company’s website at https://www.canaleticofitesa.com/Brasil/welcome.html, available 24 hours/7 days a week. The mechanism allows for anonymous complaints related to non-conformities to the Code of Ethics (e.g., corruption, sexual and moral harassments), without retaliation. Grievances are received and classified by a third-party contractor and channelled to Fitesa’s assigned team and Compliance Committee who administers the grievance mechanism.
Occupational Health and Safety
Fitesa has an integrated environmental, quality and OHS Director who reports to the Global Operations Vice-President. At each manufacturing facility there is an environmental, quality and OHS manager respectively who is supported by coordinators, technicians and assistance to cover the various shifts. OHS risk assessments conducted to date have identified the most significant risks associated with the manufacturing operations. At each plant, there is an OHS Management System that follows the requirements of the corporate Fitesa management system, but each facility tailors its OHS programs to reflect local legal requirements and specific risks associated with major equipment and activities and operations performed by workers. During the virtual visits to the Cosmopolis and Gravatai plants as well as videoconferences with Fitesa’s managers, IFC’s E&S specialists observed a strong involvement of the Company's senior management in OHS matters. This seems to be an important factor that contributes to Company’s good performance in terms of low number of accidents, high efficiency and low turn-over. The Company conducts internal and external audits by independent parties to verify compliance with applicable regulations as well as with corporate and facility environmental and OHS policies and procedures.
Risk assessments conducted to date have identified the greatest OHS risks as those associated with machinery trapping, working at height, working in confined spaces, trip and fall, electric shock and chemicals handling. Fitesa implements the LTCAT (Laudo Técnico das Condições Ambientais do Trabalho - Technical Report of the Environmental Conditions in the Workplace), which requires the monitoring of workplace conditions such as noise levels, temperature, illumination and indoor air quality. Monitoring data indicate compliance with Brazilian and IFC requirements.
Regarding occupational accident rates, Fitesa reported a total of four accidents (2020) in the Brazilian operations, with four accidents with lost time, resulting in Lost Time Injury Frequency Rate (LTIFR) of 6.7; 3.17; and 3.47 for 2018, 2019 and 2020, respectively. These LTIFR are within the industry standard of 6.5 accidents per million hours worked.
The operations are largely automated and require a relatively low number of workers per shift. Observations made during the virtual site visit indicate good signage and housekeeping conditions throughout the plants. All machinery had protection to prevent contact between workers and moving parts as required in accordance with Brazilian regulations i.e., NR-12 (Regulatory Standard for Machines and Equipment) as well as with requirements of the NR-10 (Safety in Installations and Services in Electricity). Workers assigned to work in the production areas have the required training to perform their duties in a safe manner, fully complying with Brazilian OHS Regulatory Standards. Fitesa has its own maintenance team that conduct regularly scheduled preventive maintenance work, thus focusing on maintaining safe working conditions for the operational staff.
As per Brazilian regulations and Fitesa’s procedures, each facility has implemented a personal protective equipment program. The PPE program identifies what specific PPE is required for specific jobs and workers undergo training to learn how to properly don each type of PPE.
Based on documentation reviewed, no emergency drills were conducted in 2020 and 2021, even though each facility in Brazil has an emergency brigade. As per ESAP #3, Fitesa is required to resume the regularly scheduled emergency drills at all facilities.
Workers Engaged by Third Parties
Fitesa has approximately 70 third-party workers at its facilities in Gravatai and Cosmopolis who provide janitorial services, food services at the cafeteria and security of facilities. The Company’s contracts with these contractors require full compliance with Brazilian regulations. Third-party workers go through OHS and other appropriate training during induction. The department responsible for hiring third-party workers periodically reviews evidence that companies responsible for third-party workers operate in compliance the Brazilian labor laws.
Fitesa procedures to hire construction firms for construction of new facilities or expansions follow selection criteria and the construction firms must present evidence of compliance with applicable Brazilian regulations in terms of labor laws. EHS performance of construction firms is monitored through documentation and site visits to verify site conditions and compliance with applicable regulations. During the virtual site visit of the Cosmopolis Plant, IFC E&S specialists observed good housekeeping and workers donning PPE.
Supply Chain
Fitesa does not have suppliers involved in primary production. Approximately 80% of supplies to the manufacturing facilities consists of polymers. In Cosmopolis and Gravatai the suppliers of polymers are located at short distances to the manufacturing plants. Fitesa has procedures to identify, register and evaluate its suppliers. Fitesa checks the relevant documentation. Contracts with suppliers require full compliance with the Company’s code of ethics and Brazilian labor laws.