Human Resources Policies and Procedures. Amaggi has adopted a corporate Human Resource (HR) policy, procedures, and a Code of Conduct that are applicable to its permanent and temporary employees, and third-party contractors for all business areas. These policy and procedures make explicit reference to recruitment, terms of employment, employee conduct, compensation and benefits, grievance mechanism, training, and development. The policy is consistent with the Brazilian labor legislation and IFC PS2 requirements, including adequate working conditions, non-discrimination and equal opportunity, freedom of association, zero-tolerance to sexual and other forms of harassments, and prohibition of child and forced labor. Amaggi’s HR department is composed of four main areas: (i) Attraction and Selection, (ii) Organizational Development, (iii) Corporate Education and (iv) Compensation. The corporate office oversees HR matters which liaise with regional head offices. Induction and training programs on HR policies are tailored to the needs of each business area and provided to Amaggi’s corporate employees and employees of all its operations.
Working Conditions and Terms of Employment. Amaggi currently has 6,373 direct employees (85% men and 15% women) and 610 third-party workers, excluding transportation companies, 7% in the Commodities business area, 49% in the Agro business area, 37% in the Logistics and Operations business area, 1% in the Energy business area, and 6% at the corporate level. Amaggi prioritizes local and regional labor force, which has resulted that employees are distributed in the Midwest region (64%), North region (25%), and South region (0.3%.)
The Itamarati farm has approximately 1,000 combined permanent and seasonal workers, the Tucunare farm has approximately 800 combined permanent and seasonal at workers, the Tanguro farm has approximately 500 combined permanent and seasonal workers, and the Agua Quente farm has approximately 350 combined permanent and seasonal workers. As part of the farms cotton expansion, the number of employees will increase by an estimated 20 % at the Itamarati farm, 22% at the Tucunare farm, and 10% at the Agua Quente farm. For the construction of the new Itamarati cotton processing plant, Amaggi will hire 160 additional employees and for the operation phase, it will hire 80 employees.
Amaggi has approximately 2,300 employees in the Logistics and Operations business area. Out of these, it has an average of 60 own truck drivers specifically for the cotton transportation at the cotton farms.
Amaggi complies with Brazilian labor legislation for minimum wage, benefits, working hours, shift times, overtime payment, etc. During the cotton harvest season (June to August), working hours are around 7 hours and 20 minutes from Monday to Saturday. Amaggi does not hire workers under 16 years as required by local law. Amaggi offers its workers competitive salaries and all basic benefits guaranteed by Brazilian labor law. In addition, it also provides additional benefits, such as access to private health insurance, life insurance, transportation, meal services, and housing benefits, among others.
Amaggi Agro provides accommodation to 1,087 workers and its families at the Itamarati farm, to 174 workers and its families at the Tucunare farm, to 373 workers and its families at the Tanguro farm, and to 155 workers and its families at the Agua Quente farm. As per its workers’ accommodation procedure, Amaggi conducts internal audits three times per year. The most recent inspections to these farms were conducted in Sept. 2020. Additionally, external audits were also conducted as part of the BCI certification in early 2020. The findings of these internal and external audit reports confirmed that Amaggi complied with adequate conditions for workers’ accommodations in line with Brazilian requirements, good international industry practices (GIIPs) in terms of safety, hygiene, access to basic services, comfort, and gender consideration and with IFC PS2 requirements (ref. IFC/EBRD Workers’ accommodation: processes and standards, August 2009.)
At Itanorte Village, located inside the Itamarati farm, AMAGGI provides housing for workers and their families, including 430 houses and 15 accommodation facilities. In addition, there are two schools, a health center, four churches, and small businesses such as food markets, bakeries, hairdressers, among others. Employees and their families do not pay rent or housing fees, such as water and energy. The village is located 5 km from the cotton plant and truck drivers are not allowed to drive through the village. AMAGGI’s security personnel conducts security patrols at the village, in addition to the police patrols. During interviews with workers and community members, it was reported that the village is not impacted by noise, dust or traffic from the company’s operations and is a safe location to live.
Covid-19 Status. As a result of the COVID-19 pandemic, the company has not laid-off workers but has made temporary adjustments to its workforce by adapting to the national and local labor laws. The company has paid full salaries to the employees during the lockdown period. There have been 527 cases so far, which were treated and did not have significant health impacts on the overall company’s workforce. Furthermore, the company established a COVID-19 Crisis Committee, chaired by the CEO that holds weekly meetings, and developed and implements a COVID-19 Contingency Plan, along with the specific COVID-19 contingency plans for each of the company units. With these measures, the company is addressing infection prevention, and control and response, consistent with the provisions under PS2, PS4, and the Interim Advice for IFC Clients on Preventing and Managing Health Risks of COVID-19 in the Workplace.
Specifically, the company has established social distancing protocols for workers at plant sites and for administrative activities, it established homework-based since mid-March 2020. Even though, the farms activities have not been modified as the farming duties are typically performed with sufficient distances among workers, Amaggi is implementing health and hygienic measures at the farms. In addition, Amaggi´s grains warehouses and storing processes have been functioning normally as these activities do not required a large number of staff and the hygiene measures established ensure safety. Moreover, the company extended life insurance coverage for employees and dependents that have been affected by COVID-19, as the insurance in place does not have coverage for COVID-19; it is also offering psychological and legal support employees and their dependents and financial assistance for employees and COVID-19 doctors and nurses’ guidance; and as part of its COVID prevention program, the company has conducted awareness training on hygiene at home (i. e., emotional health tips; care and prevention tips; etc.)
Worker’s Organizations. Brazilian labor law protects collective bargaining and the right to strike as well as defines minimum wage, overtime rates and working hours, worker’s compensation, and entitlements. The external audit reports conducted for BCI certification in 2019 confirm that Amaggi’s HR policy and practices comply with national legislation, supporting the rights of freedom of association and collective bargaining.
Since Amaggi’s employees are located in various regions and sectors across its four business areas, the percentage of unionized employees varies from 0.3% to 69% depending on sector and region. Specifically, for the cotton operations, 100% of direct drivers have joined in Union of Workers in Road Transportation in the State of Rondônia; and 100% of workers of the cotton farms have joined in Federation of Agricultural Workers in Mato Grosso and Rural Workers’ Unions. Collective bargaining negotiations are typically conducted annually. Out of the total eleven companies’ collective bargaining agreements (CBA) successfully signed up to July 2020, two of those are associated with Amaggi’s cotton operations. Workers no unionized also benefit from the agreements reached in the CBAs. There is no history of recent labor strikes among Amaggi employees.
Non-Discrimination and Equal Opportunity. Amaggi’s policies on non-discrimination and equal opportunities specify equal opportunities, fair treatment, and non-discrimination based on race, nationality, disability, social class, age, gender, marital status, religion, and political positions. These policies are applied to its own and contractors’ employees and are aligned with IFC PS2. This commitment is reflected in HR policies, diversity and inclusion policy, code of conduct, operational procedures, staff guiding actions, third-party contractors, and suppliers. Amaggi provides equal employment opportunity to all applicants and its selection decisions are merit based.
Gender. Amaggi’s Code of Conduct includes, among other aspects, the prohibition of sexual harassment and repudiates all forms of discrimination, including those based on gender, along with the corresponding disciplinary measures; it applies to all its employees and contractors. To further strengthening the prevention and control of the risk of sexual harassment and GBV, Amaggi will develop a procedure to include provisions addressing sexual harassment and GBV, as part of their HR practices. These provisions will include (i) definition of sexual harassment and GBV, (ii) steps and process of implementation, (iii) responsibilities of supervisors and managers, (iv) appropriate channels for presenting sexual harassment and GBV related grievances, and (v) disciplinary measures. The client will train HR staff and grievance handling committee for consistent implementation of the policy and communicate it to all employees, contractors, and suppliers (ESAP#4.)
For gender equality measures, Amaggi has worked on a fair and transparent performance evaluation methodology, which resulted that female employees have higher compensation than male employees in 70% of all job categories analyzed. Additionally, Amaggi has improved family-friendly working conditions by recently extending the length of maternity leave from 4 to 6 months. As the company’s ratio of male and female employees remains low in most of the job categories, except for the administrative positions, Amaggi should aim to develop an equal opportunity strategy to (i) promote female employees and contractors for technical and operational positions and (ii) identify, mitigate, and control safety risks for women in the work environments, as needed, to ensure safe work environment for female employees.
Retrenchment. There has not been retrenchment in the past three years, and no retrenchment is anticipated as a result of the new proposed cotton projects. Amaggi follows the HR policy and procedures that aligns with the requirements of PS2 for any individual dismissals. If collective dismissals are anticipated in the future, Amaggi will develop the corresponding retrenchment plan in line with PS2 requirements.
Worker’s Grievance Mechanism. Amaggi has established a confidential grievance channel (https://www.canalconfidencial.com.br/amaggi/) and a toll free hotline available 24 hours 365 days that allows employees and third-party contractors to file anonymous grievances related to non-conformities to the Code of Conduct (e.g. corruption, sexual and moral harassments) and internal policies and procedures, without retaliation. Grievances are received and classified by a third-party contractor and channeled to Amaggi’s assigned team within the HR directorship who administers the grievance mechanism. This team leads the investigation and resolution process and reports to the Ethics and Conduct Committee. The Committee further validates the resolution process, verifies the investigation report, and publishes the grievance KPI report quarterly.
Amaggi’s grievance mechanism has been recently updated to better explain about responsible departments, the process of handling and resolution, the disciplinary measures, and times of resolution/feedback and it is aligned with IFC PS2. As part of this proposed project, Amaggi will enhance the workers’ grievance mechanism, including adequate training of personnel, to receive and appropriate handle grievances or concerns related to sexual harassment and gender-based violence at workplace (ESAP#5.) The updated grievance mechanism will grant confidentiality for employees who report such incidents and allow for involvement of the survivor in the decision-making process about grievance handling.
Protecting the Workforce. Amaggi strictly prohibits the use of child labor and forced labor in its own operations for either permanent and/or temporally employees, third-party contractors, and suppliers (https://www.amaggi.com.br/en/suppliers/how-we-act/.) Amaggi’s policies and procedures stipulate that hiring of workers less than 16 years old is not allowed and the verification of age is required through proof of an official identity document as part of the recruitment process. Additionally, Amaggi directly hires and supervises seasonal workers for harvesting activities at its own farms to minimize the risk of the use of child and forced labor. Amaggi’s cotton farms targeted by this investment (Água Quente, Tanguro, Tucunaré and Itamarati farms) are certified by Responsible Brazilian Cotton (Algodão Brasileiro Responsável: ABR), which is aligned with Better Cotton Initiative (BCI). This Standard provides zero tolerance for child labor and forced labor. The most recent BCI audits conducted in 2019 confirm that there have been no issues related to under-age workers and forced labor in the three cotton farms. Additionally, Amaggi has been a signatory of the National Pact for the Eradication of the Slave Labor (InPACTO) since 2005, which is a multi-stakeholder initiative dedicated to engaging companies to promote decent work and keep supply chains free of slave labor. As part of its requirements, Amaggi has submitted annual monitoring report to InPACTO, which validates the process of assessment and monitoring to prevent and control the risk of the use of forced and child labor.
As part of its ESMS, Amaggi has a control system to prevent any form of child labor or forced labor for its service providers, which includes rigorous screening and monitoring. Each area of business screens service providers against the “Dirty List” published by the Ministry of Economics and the results are further evaluated and approved by the Supply and Sustainability Departments prior to proceeding with a contract. All business areas are internally audited on annual basis and selected business units by random sampling are further audited externally.
Workers Engaged by Third Parties. Amaggi has a contractor’ E&S protocol through which the contractors undergo a thorough evaluation including ability to address Amaggi’s E&S requirements prior to being selected. Once selected, they are required to sign the company’s Code of Conduct and E&S policies and procedures and, as needed, the contractors’ employees attend the same HR/OHS training programs offered to Amaggi’s direct employees conducting similar duties. Furthermore, contractors who do not meet basic EHS/HR standards are removed from the list of service providers. These requirements are aligned with PS2.
Amaggi’s cotton farms hire third party companies to support activities including workers’ and raw materials transportation, meal service, waste collection, property security, pest control, cleaning, trucks and machines maintenance, and civil works. Amaggi has developed protocols to engage third parties through which it establishes contractual requirements for third-party firms complying with the company’s EHS policies and procedures, including compliance with Brazilian labor law related to non-discrimination, compensation, trainings, timely payment of salaries, neither child nor forced labor, occupational health and safety. In line with its procedure, Amaggi will select the needed contractors following a rigorous vetting of past E&S performance and current qualifications and will contractually require that the provisions of Amaggi’s ESMS be included in the agreed contracts.
Amaggi works with approximately 3,500 transportation companies (outsourced fleet) providing services to all its operations, which are hired per freight according to the National Land Transportation Agency (ANTT) regulations. In 2019, Amaggi implemented a transportation contracting and management platform called CARGUEIRO, through which the registered contractors are assigned for freights. In order to be registered in the platform, all outsourced transportation companies are screened by a third-party company to verify compliance with national requirements, including verification of drivers and vehicle’s documentation and permits. Any third-party employee can submit a grievance through Amaggi’s grievance mechanism and Amaggi management follows up with the contracting company, as necessary.
Occupational Health and Safety (OHS). Amaggi has a comprehensive OHS management system aligned with international certifications, such as ISO 45001, and aimed at preserving worker’s health and preventing and reducing occupational accident that is applied to each of its existing operating sites and will be also extended to the proposed project components. A team of qualified OHS specialists is in place to implement this management system at cotton farms and processing units. Amaggi’s OHS management system is based on three pillars, people, structures, and methods and actions to identify, evaluate, implement, and maintain improvements in the workplace and prevent negative impacts to people and the environment. It consists of 36 tools and establishes specific guidelines and procedures to systematically address OHS aspects in all its operations and ensure that the company's activities are conducted in accordance with the Code of Ethics and Conduct, policies, internal controls, and Brazilian OHS legislation. Amaggi’s OHS management system includes objectives; goals and indicators; training and development; organizational structure; legal compliance; standards and procedures; communication and promotion; risk management; audits, observations, and inspections; events management; contractor management; and emergency preparedness and response; among others. The system is set to promote prevention by involving, enabling, training, informing, and educating own and third parties’ employees in OHS aspects; as well as by requiring service providers to also comply with the company’s OHS system. As part of this system, it also maintains systematic control of all accidents/incidents; investigating their causes to prevent new occurrences; and seeking improve methods and work procedures to ensure safer and healthier work environment, aiming at zero risk of work-related occupational diseases and accidents. The results of OHS Amaggi’s workplace performance were noticeable in 2019. At all its operations, Amaggi has considerably reduced its injury frequency rate (LTIFR), from 5.31 in 2018 to 3.72 this year - a 29.81% reduction. The severity rate also was reduced from 265 to 138, and the number of accidents/incidents have been consistently reduced at all sites. Specifically, for the cotton farms the Loss-Time Injury Frequency Rate (LTIFR) was 5.16 in 2018 and 4.13 in 2019 and the severity rate was 104.78 for 2018 and 145.61 for 2019. The number of accidents/incidents reduced from 43 in 2018 to 35 in 2019.
The specific guidelines for communication, classification, investigation, and analysis of work accidents (including commuting accidents) of the OHS system are being also implemented at the cotton farms and the cotton processing plants. Furthermore, Amaggi’s detailed risk prevention program; aimed to preserve workers health and integrity, by anticipating, recognizing, evaluating, and controlling the occurrence of risks and hazards that exist or that may exist in the workplace; will continue being applied at the cotton farms after the cotton expansion production. Amaggi’s occupational health medical control program established to promote and preserve the health of all its workers which includes a computerized system with all occupational medical examinations conducted aimed to promote health, prevent diseases, and maintain the physical and mental integrity of its employees is also implemented at the cotton farms and the cotton production plants. Other procedures in place at all operations include identifying, distributing, and supervising proper use of PPEs as per work risk condition; identifying and analyzing risks with the potential to cause personal and/or material losses, and implementing control measures to eliminate, minimize or control them; and using permit-to-work protocols. The cotton farms will maintain and extend as needed these practices to the cotton planting expansion. The OHS MS has provisions to conduct internal audits and formal OHS inspections to identify and correct any abnormalities; as well as, admission and on-the-job periodic OHS trainings emphasizing the risks in the work environment and the means to eliminate, neutralize or minimize them. As currently, after the cotton production expansion, Amaggi with continue conducting audits to the cotton farms and to the cotton processing plants. To further enhance the OHS conditions at all its units, Amaggi has focused in implementing behavioral safety practices, standardize behavioral safety trainings programs and track adherence to behavioral safety tools and practices by all units. It also developed a safe practice index as an indicator to measure the evolution of safety culture adherence, awareness, and commitment. These safety practices will continue to be implemented at the cotton farms.
Amaggi’s risk prevention program, which is applied to all its operations including the cotton farms and the currently operating cotton production facilities, identifies employees’ exposure to occupational risk (physical, chemical, biological) agents present in the work environment to ensure the prevention of accidents and occupational diseases and eliminate or minimize occupational risks. It also identifies the environmental agents, working methods, and chemicals involved in the operations that may affect the health of workers, the number of workers exposed and other work activities; qualitative and/or quantitative evaluation of the materials used, and adopting the needed measures to mitigate risks present in the work environment. Specifically, for handling and application of agrochemicals at all its farms including the cotton plantation farms, Amaggi has a detailed protocol including compulsory entry and periodic training prior to workers directly or indirectly handling and applying agrochemicals (i. e., operator, driver, assistant, coordinator, mechanic, et.), monitoring of potential workers exposure in working environment, periodical medical checkups, first aid procedures, proper use of personal protective equipment, safe storage and transportation procedures, procedures addressing ideal application conditions (i. e., humidity, wind, temperature), and emergency response measures among others. The trainings also include aspects related to Material Safety Data Sheets (MSDS) interpretation, emergency form and product instructions; toxicological classification of products; etc. Daily monitoring of the quality of the equipment is also carried out during the cleaning process and regular inspections are conducted to monitor adherence to good agrochemical application practices. This protocol will continue being used at the cotton farms once the cotton expansion production takes place.
In addition to the OHS programs aimed at promoting health, preventing occupational diseases and accidents, Amaggi also conducts admission and periodic medical examination for all its employees including those of the cotton farms and the cotton processing plants. All operations have appropriate medical services and focused medical check-ups targeted for those employees working in high risk working areas in order to monitor the evolutionary process of injuries and/or functional disorders resulting from work accidents or occupational diseases.
The company has also established a corporate level OHS committee which advises Amaggi’s Executive Board about supporting the OHS activities and fostering the implementation of a preventive culture, and as per Brazilian legal requirements. It also has established an internal accident prevention commission (CIPA) at each unit staffed by workers and managers.
As part of this proposed project, the Itamarati farm will implement additional prevention measures resulting from the installation of the cotton processing plant aiming to reduce the likelihood of explosion by cotton dust accumulation such as preventive and predictive maintenance of machinery and equipment; training to own and contracted employees about proper use of work equipment and associated potential dust explosion risks, and establish rigorous housekeeping plan. It will also enhance its firefighting equipment, alarms, emergency lighting, emergency response equipment, enforce smoking prohibition; and will conduct periodic emergency response drills; among other measures. It will also extend the OHS measures already in place at the Agua Quente, Itamarati, and Tucunare farms to the expansion areas (See ESAP# 2 and ESAP #3.)