Human Resources Policies and Procedures:
As at the time of appraisal, Blue Nile currently employed 534 workers, comprising 527 male and 7 females. These numbers include both full time and contract workers (472), as well as short-term third-party contractors (55). The company also regularly hires casual workers for short-term unskilled work for activities such a raw material unloading, product loading and similar short-term labor-intensive activities on site
Currently, the company manages its workforce in accordance with local labor laws. Going forward, the company will develop a Human Resources (HR) Manual including policies consistent with the requirements of Kenyan labor laws and IFC PS 2. The HR policies will apply to the direct staff and include measures to oversee compliance of engaged contractors with local labor laws and relevant PS 2 requirements. The policies will clearly outline respect for workers’ rights under local labor laws and any applicable collective agreements, including their rights related to freedom of association, hours of work, wages, overtime, compensation, reward systems, retrenchment, non-discrimination and equal opportunity and benefits upon beginning the working relationship and when any material changes occur (ESAP 4). The Manual will be communicated to all workers.
Working Conditions and Terms of Employment:
Some of the workers are members of a national workers organization. The company respects that and has a collective bargaining agreement with the Kenya Engineering Workers Union. The permanent and contract workers have documented contracts and are provided with sufficient working space and minimum work requirements in terms of equipment and resources. To meet the minimum requirements by Kenyan labor laws and PS 2, the employee contact template will be revised to include, in addition to the current clauses, specific details on overtime compensation, any reward systems, retrenchment management, grievance management and any other employee benefits currently being implemented.
Non-discrimination and Equal Opportunity:
A non-discrimination and equal opportunity policy statement will be developed and integrated into the HR manual to ensure that recruitment, worker training, promotion and salary increase are done with fairness and without any form of discrimination. The policy statement will foster fair treatment at the workplace and values that do not discriminate against employees or job applicants with regard to differences in race, tribe, color, religion, pregnancy, sex, age, national origin, marital status, or physical disability or any other protected characteristics.
Grievance Mechanism:
The company has set up a grievance handling committee made up of workers, the workers’ union representatives and the human resources manager. All grievances are recorded in a grievance form and addressed by this committee. No grievances were recorded in the last year. To ensure consistency, fairness and traceability of the grievance process, Blue Nile will design and implement a grievance mechanism that provides clear channels and timelines for grievance registration, processing and feedback process by both direct workers and contracted workers within the workplace; and allows for alternative avenues for anonymous complaints and feedback, to be included in the HR Manual and the workers’ contract documents (ESAP 5).
Occupational Health and Safety:
The SHE committee assists Blue Nile management in risk identification and worker sensitization on OHS risks at the workplace. The company has provided personal protective equipment (PPEs) to workers. The plant site has a medical clinic equipped with an observation area, a full-time nurse, and a call-in doctor. Blue Nile complies with minimum industry legal requirements on workplace safety, including having fire safety equipment, PPE provision, a SHE committee, accident register and conducting annual OHS and environmental audits. The company will include, in the procedures under the HR Manual, mandatory “fit-for-work” tests for staff at recruitment, and periodic medical examinations at the clinic. The company will ensure that non-discrimination and equal opportunity policies are adhered to during this process.
Some occupational accidents and incidents have been reported at the plant, and most relate to molten steel burns and being struck by metal parts. Others relate to falls from height, collision with moving parts and gas burns. Blue Nile will ensure that the OHS procedures developed as part of the ESMS (based on HIRA) are designed to adequately prevent accidents, injury, and disease arising from, associated with, or occurring in the course of work by minimizing, as far as reasonably practicable, the causes of hazards. The procedures will encompass; (i) identification of potential hazards to workers, particularly those that may be life-threatening; (ii) provision of preventive and protective measures, including modification, substitution, or elimination of hazardous conditions or substances; (iii) training of workers; (iv) documentation and reporting of occupational accidents, diseases, and incidents; and (v) emergency prevention, preparedness, and response arrangements. The senior management will monitor the OHS performance of each department as part of ongoing operations review.
Workers Engaged by Third Parties
Blue Nile engages third party contractors for major maintenance, construction or installation activities, in cases that require specialized or highly skilled work. The contractor and supply chain management procedures, to be developed as part of the ESMS, will be applied in contractor selection and supervision for any future works. The procedures will include minimum E&S criteria (including labor practices and OHS issues) for evaluation of candidate firms, as well as minimum E&S supervision and reporting requirements during the contract period.
Supply Chain
The main supply chain risk in the business is local metal scrap sourcing. Blue Nile has a contract with a scrap metal agent, who has engaged two dealers to deliver metal scrap at the plant site. Metal scrap are typically collected by individuals and families and delivered at dealers’ yards. Once consolidated at the dealers’ yards, the scrap agent will ensure dealers deliver them at the Blue Nile scrap yard. The main risks in this supply process include; traffic accidents, injuries to the collectors and during transportation to the plant, health risks from exposure to hazardous fumes or materials and possible engagement of child labor for scrap collection.
While Blue Nile does not have direct control on the collection and aggregation by the scrap dealers, the company is sensitive to the potential health and safety and harmful child labor risks in this part of its supply chain. As such, the company shall develop a supply chain management plan for scrap sourcing. The plan will include measures for mapping and assessing the risk of child labor for each supplier, and significant safety risks in the scrap supply chain. The plan will include schedules for regular sensitization sessions with the scrap dealers to inform and build their capacity to mitigate child labor and managing significant safety risks in their business (ESAP 6). The company may partner with local organizations to deliver the sensitization sessions, as appropriate. If child labor instances are identified, the company will take appropriate steps to remedy them on the best effort basis, including moving away from dealers found engaging in child labor.