As of April 2022, the Company’s India operations have a workforce of about 11,502 workers, of whom 5,141 are direct, production floor workmen; 4,688 are direct, workers of office staff, marketing, administrative, and managerial staff cadre; and 1,673 are short term temporary workers known as “Badlis” (sourced either from labour intermediaries or through a reserve group of experienced Badlis). Badlis take up work on the production floor during temporary absence of permanent workers. In addition, the company contracts 4,717 workers hired through third party contractors to perform supplementary jobs such as loading/unloading workers, cleaning service, canteen service workers and security guards. Contracted workers are subject to the HR requirements of their home Company. Out of the total on-roll workforce, 49 workers are female. In its Mexico operations, the Company employs 1,546 full time workers and 368 third party contract workers.
Company engaged an independent labour consultant to evaluate its human resources management systems (HRMS) and its performance based on a term of reference agreed with IFC. The labour consultant undertook the independent evaluation through labour and working conditions assessment using IFC PS2 standards and guidance as the framework standard. The labour consultant conducted the audit in May 2022 and the Company is currently engaged in reviewing the draft labour and working conditions audit report including the corrective action plan recommended in the report to strengthen its HR management systems and procedures. Summary findings of the labour audit include the need for the Company to i) review and strengthen the Company's HR management systems with regard to contractors/3rd party worker management elements including exclusive distributors; ii) ensure regulatory compliance by contractors, manpower suppliers and exclusive distributors; iii) review scope and coverage of existing labour welfare measures such as canteen facilities such that it is uniformly applied across all plants and every employee & contractor staff gets maximum benefits; and iv) sensitize and train staff and workers on gender based violence and harassment. As per agreed ESAP#2, the Company agreed to finalize the audit report in consultation with IFC and commits to implement the recommended corrective action plan (CAP) presented in the audit report within the agreed timelines specified in the CAP.
The Company’s HR practices in India are defined in a set of HR Policy and Procedures such as corporate ethics and employee code of conduct, social accountability policy, recruitment, compensation, and benefits, working hours and leave, social security, and performance evaluation that applies to the entire workforce at the corporate and manufacturing sites. As reported, no retrenchment or collective dismissal occurred at any of the company’s operations sites in the past 3 years and has no such plans in the future as well. As such, the company has yet to develop a retrenchment or lay-off policy. Per ESAP#2 and as part of labour audit CAP, the company agrees to review and update its HR Policies and Procedures, as well as its applicability for the various categories of employees (across its operations, as applicable) consistent with applicable national regulations and IFC PS2 requirements on aspects including but not limited to child labour, forced labour and modern slavery, retrenchment and lay off, non-discrimination, communication and documentation, etc. Further, the company commits to develop Corporate HR Manual by keeping workmen as focus in line with PS2.
Non-discrimination policy that shows the company’s commitment to provide free of discrimination workplace and equal in all areas of employment is in place. The company has also established Sexual Harassment and Workplace (SHAW) policy and procedure that guide the organizational practice of a safe working environment free from harassment, including sexual harassment and gender-based violence. The Policy also includes a SHAW committee that plays a vital role in building workforce awareness on SHAW, leading activities to eliminate sexual harassment and violence at the workplace, as well as handling and managing sexual harassment-related grievances. Per ESAP#2 and as part of labour audit CAP, the Company agrees to update its non-discrimination and equal treatment policy, as well as gender policy. The updated policy will also be extended to contract and third-party workers.
The company has a commitment to prevent child and forced labour. As reported, the company does not employ child labour or trafficked workers. Per ESAP#2 and as part of labour audit CAP, the company will update its HR policy to clearly mention prevention of forced labour and child labour practices. The updated policy will also be extended to contract and third-party workers.
Functioning affiliated or non-affiliated trade unions are in place in the company. Based on information reviewed for India operations, all existing trade unions are free to conduct their activities including regular meetings. In addition, there are several worker-management committees in place. Per ESAP#2 and as part of labour audit CAP, the company commits to develop a comprehensive freedom of association and collective bargaining policy.
The Company has established various channels to collect and address employee grievances at the Plant level in its India operations: grievance boxes, grievance register, communication with direct supervisors, and communication with the existing worker committees. The Company establishes a grievance committee to manage grievance and a designated Human Resources and/or Industrial Relations manager maintains records of all grievance’s intake and resolutions.
Per ESAP#2 and as part of labour audit CAP, the company agrees to develop and adopt a grievance redressal policy in line with IFC PS2 requirements including provision for anonymous grievances and accessible for all category of employees including contract and third-party workers.
Workers engaged by third parties: The Company hires third-party contractor services to perform supplementary work. Workers engaged by third-party employers/contractors are on the rolls of the home Company. The employment relationships between contractors and their workers are established based on the employment/service contract between contractors and the workers. As such, the Company has no direct employment relationship with contracted workers. Typically, the Company policies at the manufacturing site, such as working time and OHS requirements, are also applied to contracted workers. One of the key findings of labour audit has been to the strengthen company’s HR management systems with regards to third party contractor engagement and related regulatory compliance. Per ESAP#2 and as part of labour audit CAP, the Company will develop an overarching and detailed contractor management and oversight system that will serve as guidelines for the operations of contractor management and monitoring practices at all of their plant/manufacturing sites. The company has about 650 exclusive tire distributors (such as JK Tyres Truck Wheels, JK Tyre Steel Wheels, Xpress Wheels and retread centers) and as per IFC PS2 requirements, the workers working at exclusive dealers and distributors are also considered as third-party workers. Per ESAP#2 and as part of labour audit CAP, the Company commits to continue working with its exclusive distributors to improve their PS2 performance.
Occupational Health & Safety Management Systems (OHSMS): The Company has established Occupational Health & Safety (OHS) Management System certified to ISO 45001 at all plants. This consists of OHS policies and safe work procedures, workplace OHS risk identification, risk assessment and mitigation procedures, machine safety, accident and incident analysis, and emergency management amongst other. The implementation of the OHSMS at the plant level is entrusted to the Health & Safety team. To evaluate the performance of the OHS management system, the Company conducts regular monthly and annual audits. The audit team issues a corrective action plan, and the concerned department is responsible to immediately rectify any issue detected during monthly and annual OHS audit. Further, all annual audit records are maintained at the corporate office for 3 years.
As reported in the past 3 years, there was no fatal workplace accident or incident at any of the Company’s plants. All accidents and incidents are analyzed by the designated OHS team to identify the root causes and the appropriate action plan to mitigate as a result. The result of the analysis is included in the Company’s annual safety report. Reportable incidences have been reduced from 27 in FY’18 to 4 in FY’21. The Company conducts OHS trainings at least annually or as per the frequency stipulated by the regional regulations. Fire and emergency preparedness training, and first aid training are at least conducted annually at any of the operational sites. In FY’20-21 all manufacturing plants in India have been awarded the Sword of Honour by the British Safety Council (BSC), United Kingdom, after due verification and audits recognizing the OHS performance of the plants. In addition, the company has initiated a Globe of Honor program by BSC in its Indian operations which is expected to be completed by FY22-23.
The Company also monitors work zone indoor air quality as per its ESMS procedural requirements. Indoor air quality monitoring comprises of measuring and monitoring parameters such as: relative humidity, temperature, CO2, CO, PM2.5, oxygen levels, noise levels and specific chemicals used as raw materials. The work zone environmental quality results are compared with NIOSH/OSHA standards for respective short term exposure levels (STEL), time weighted average (TWA), lower explosive limits (LEL) for respective chemicals and are found to be compliant. The company undertakes work zone quality monitoring at half yearly frequency and the volatile organic compound monitoring is undertaken once in a year using authorized third-party labs. In the workplace, based on the indoor work zone noise level monitoring results, appropriate PPE is enforced through stringent monitoring, training, and awareness building among workers. Every manufacturing facility has an Occupational Health Center (OHC) with adequate doctor and nursing staff and a 24 hour ambulance facility. The OHC undertakes health management activities such as preventive health (vaccination), regular health check-ups of workers, maintains hygiene conditions (hygiene audits), and provides training & awareness building.
Supply Chain: The Company procures raw materials such as carbon black, synthetic rubber, sulphur, rubber process oil, silica, stearic acid, wax, zinc oxide, reclaimed and crumb rubber, nylon fabric, bleed yarn, bead wire and other chemicals as raw material inputs. Almost 55% of raw materials are sourced from India and the balance are imported. About 146,000 tons of coal requirement per annum is sourced equally from India and overseas through approved coal vendors. To be an approved supplier of the Company, supplier/vendor shall pass the vendor profiling and pre-qualification process that include, amongst other, review of the supplier / vendors sustainable procurement practices, management system, social accountability, and human rights requirements. Only if minimum requirements are met is a supplier / vendor approved by JK Tyre. Further, the Company include contractual obligation in the supply/business contract that requires approved vendor/supplier to comply with national labour regulations. A supplier performance evaluation system is also in place. The Company regularly audit their supplier performance and provide feedback for continuous improvement.
Another critical raw material is the natural rubber procured from both India and south-east Asia (Malaysia, Indonesia, Thailand, and Vietnam). In India, the NR traders and farmers are regulated by the Rubber Board of India which manages a registry of rubber plantation workers across India for the purpose of administering and implementing labour welfare measures. There are many active rubber and other plantation workers unions active in India in the regions such as Kerala -a southern state in India – where 90% of India’s NR is produced. There have been no contextual risk reports highlighting labour and working condition related issues in Indian NR plantations. However, IFCs contextual risk screening analysis indicates risks associated with child/forced labour and safe working conditions in rubber plantations especially in Indonesia, Thailand and Vietnam. To mitigate these risks in the NR supply chain, Company procures NR from suppliers who are certified to one or more international sustainability certifications covering their operations. Certifications such as Global Platform for Sustainable Natural Rubber (https://sustainablenaturalrubber.org/); Forest Stewardship Council (FSC) certification (https://fsc.org/en); and PEFC - Programme for the Endorsement of Forest Certification (https://pefc.org/) address child or forced labour and safe working condition risks in the supply chain. Going forward, as part of ESAP#3 (discussed in more detail under PS6), the Company will review and strengthen its existing natural rubber supplier selection, management and monitoring procedures to provide for: a) an ongoing review of the labour & working conditions of suppliers and their primary supply chains i.e. natural rubber growers/farmers and take appropriate management action; and b) integrate labour and working condition related audit protocol in the existing supply chain auditing systems undertaken from a quality perspective.
Covid-19 Management: The Company has a Covid-19 Prevention and Mitigation Policy in place. Some of the measures to address Covid-19 related challenges include JK Cares (Covid-19 Assistance Relief and Support for worker’s family), Covid task force and 24x7 helpdesk that provides information for workers. The Company also established a ‘Mission Critical’ with objective to provide 100% Covid-19 vaccination for workers and their families covering their India and Mexico operations.