Environmental and Social Assessment and Management System and Policy: Averda operates under a Group level Integrated Management System (IMS) that combines Quality, Health, Safety and Environmental (QHSE elements). The company’s IMS is underpinned by several policies (Occupational Health and Safety, Environmental, Human Rights, Management System, Risk Management, Asset Management and Complaints Management) and a Group QHSE manual. A periodical review of the policies effectiveness, applicability and implementation is undertaken across the different countries of operations. At most countries of operation Averda holds ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management) and/or ISO 45001:2018 (OHS Management) certifications. At two locations (Abu Dhabi and Al Ain) Averda is also targeting for ISO 39001 (Road Traffic Safety Management), ISO 31000 (Effective Risk Management), ISO 55001 (Asset Management) and ISO 10002 (Customer Satisfaction).
Averda corporate will update and align their E&S management system (policy, management programs, procedures, key performance indicators (KPI’s), etc.) with IFC PSs and implementation of GIIP per applicable WBG EHS Guidelines. Concurrently, all waste management facilities will align their QHSE documentation, consistent with the updated corporate E&S management systems, and supplement them with national requirements where this are more stringent. The gaps relevant to PS1, identified as part of the ESDD undertaken, are highlighted throughout this section and will be addressed as per ESAP #1. Averda organization will also be reviewed to support ESAP closure and meet compliance with IFC’s PSs under the proposed investment.
Identification of Risks and Impacts: All countries visited (except India) operate under a QHSE Policy which requires identifying health, safety and environmental hazards/aspects arising from activities and reducing risks and impacts to the lowest practical levels. The IMS also includes a Risk Management Policy which states that risk management is an integral part of decision making and operational planning processes and requires risk assessments to be carried out for all new ventures and activities. The identification of environmental and social risks and impacts are mainly driven by legal (EIA/ESIA) or ISO certification requirements. An Aspects and Impacts Register is maintained at most operations.
IFC’s review identified that, at Makoula and Lifoula landfills in Congo and the waste transfer stations in Congo and Morocco, Averda had commenced construction, taken over a concession or commenced operations without a completed and/or approved ESIA in place. In those locations, the company has secured permission from the authorities for the waste facilities to be developed and operated, on the understanding that an ESIA is undertaken in parallel and the ESIA recommendations are implemented. The ESIAs are expected to be completed in 2022. Averda will prioritize ESIA completion and implementation at the locations where the company commenced operations without a completed ESIA in place and will supplement the ESIAs to align with IFC PSs, where necessary. At all other sites, aspects and impacts registers will reviewed and updated in compliance with IFC PSs and according to GIIP, including applicable World Bank Group (WBG) EHS Guidelines (ESAP #1).
Under the proposed investment, Averda will develop and implement a systematic approach to identify environmental and social risks and impacts which will be integrated in the company’s corporate ESMS, including: i) developing an E&S procedure to screen and categorize sites for land, biodiversity, social and cultural heritage sensitivities during early project development; ii) undertaking environmental, social (including presence of informal waste pickers) and land due diligence assessments prior to merger, acquisitions and/or taking ownership of sites or concessions and develop management measures (e.g., for livelihoods restoration and community development) to address key issues identified (e.g., where there is a potential for historical pollution such as land and groundwater contamination, undertake an investigation and assessment in accordance with GIIP, per Section 1.8 of the WBG General EHS Guidelines, and factor clean-up, remedial and closure costs); iii) establishing an environmental and social baseline for future monitoring, prior to starting operations or taking over operation of a newly constructed or operational third-party waste facility; iv) developing an ESIA and E&S management plans (ESMPs) specification, to ensure such studies are developed consistent with IFC’s PSs and prior to the establishment of a new facility; and v) developing a chance finds procedure, to be implemented in the event cultural heritage is discovered when undertaking earth movement operations (ESAP #1).
Management Programs: Averda has a defined “Mission Zero” aspiration for the prevention of incidents and elimination of risks at the workplace. To support this mission, Averda has developed QHSE manuals that constitute the umbrella document supported by Operating Procedures; Working Instruction and Guidelines; and Documented Reports, Forms and Standards. QHSE manuals are available at most countries of operation and/or operational assets. The QHSE Manual consists of 21 elements that shape the requirements and expectations to be met. Whilst the 21 elements that conform the QHSE manual are comprehensive, management programs and procedures to support the environmental and social components need to be fully developed and completed. Averda will develop a suite of environmental and social minimum specifications at the corporate level, to ensure standardization for the design, construction, operation and environmental monitoring of all their waste facilities across all countries of operations. Averda will develop a corporate annual Health, Safety, Security, Environment and Quality (HSSEQ) audit plan/schedule (internal and external) and perform corporate led audits for all operational sites, including an assessment of compliance with IFC PSs. Going forward, consistently monitor compliance to IFC PSs and applicable WBG EHS Guidelines, at all existent and future operational facilities (ESAP #1).
Organizational Capacity and Competency: Averda has a Group HSSEQ organizational structure led by a Vice President (VP) HSSEQ. The HSSEQ VP is ultimately responsible for managing corporate IMS across the Company. This is supplemented by a HSSEQ Manager responsible for the implementation of the systems and procedures in each country of operation. Depending on the number and complexity of the operations in each country, the HSSEQ Manager is supported by a number of HSSEQ representatives (Officers) assigned to the different facilities. At a Group level Averda also has a Global Head of Environment and an Environmental and Landfill Specialist.
The ratio of HSSEQ personnel per number of workers varies considerably dependent on the country of operation, with some countries having considerably lower ratios than others. Averda will assess and reinforce the HSSEQ organization to align with GIIP requirements. In the meantime, and as a matter of priority, their HSSEQ team in Morocco will be reinforced with a senior dedicated HSSEQ Supervisor for the Tangier Development (ESAP #1).
Emergency Preparedness and Response: Averda Safety Plan includes a system of classification of emergencies, identifies emergency response teams, has a warden system in place and is able to track and report on emergencies. For road related transportation emergencies, this can also be done at the Group level through a cloud-based software application system. The HSSEQ Committee at country level also ensures that the emergency response protocols are implemented at each project site and in the event of a major incident. Fatalities are investigated, with root causes identified and presented to corporate management, for lessons learned and corrective actions to be cascaded throughout the organization. At the Group level the following emergency management plans are included in the IMS: Handling and Disposal Chemical, Oil Spill and Asbestos Spillage; Fire; Medical; and Vehicle Accident. These plans are adequately structured, define roles and responsibilities, identify risks, and include emergency response activities for different risk scenarios. As most of the documents are now over four years old, the company will update and revise them to reflect the current company’s operations, including landfill fire and explosion risks. During the site visits it was also observed that the consistency, level of detail and implementation of the corporate level emergency response plans differ from one country to the other.
Averda will update their Group Emergency Response Plans (including landfill fire and explosion risks) and subsequentially their in-country Emergency Response Plans accordingly. Averda will extend the use of their software to also track and report on incidents like fires, security incidents, and loss of containment (ESAP #1).
Monitoring and Review: Implementation of the IMS and its management programs is closely monitored by means of a HSSEQ dashboard system at the corporate and country level. Averda undertakes periodical internal and external monitoring and auditing of its IMS in accordance with ISO standards, both at the Group and country level.
Averda has established several mechanisms to monitor and review the effectiveness of its management system, including: Sustainability and Safety Committee at the Board level; Monthly Country Reviews at the Group management level; Weekly Global Delivery calls at the VP Level (e.g., HSSEQ VP); and HSSEQ committees at the country level, that meet on a periodic basis to review performance. As indicated, the company utilizes a cloud-based software for HSSEQ monitoring, action tracking and reporting, including OHS KPIs such as near misses, high-risk activities, safety training ratios (leading indicators) as well as fatalities, lost time incidents, RTA’s, injury trends (lagging indicators), which feed into a KPI dashboard used for the HSSEQ reviews. Although Averda has also established some environmental KPI’s like monthly energy consumption, emissions reporting, (leading indicators), and environmental incidents and timely closure (lagging indicators), these are still to be implemented and reported upon. Similarly, environmental monitoring at Averda’s waste management facilities (e.g., ambient air quality, noise, light, groundwater, leachate at landfills, landfill gas and other emissions) varies by country of operation (e.g., undertaken in Oman, South Africa but not in Congo and Morocco -Tangier).
As part of ESAP #1, Averda will update their E&S KPIs once they have aligned their E&S management practices with IFC PSs and applicable WBG EHS Guidelines and ensure that E&S performance is captured by their dashboard and included in the periodic management reviews.
Averda will design, construct, and operate the circular economy selected projects that will be financed by IFC, in compliance with IFC PSs, and aligned with GIIP such as the applicable and relevant WBG EHS Guidelines. Risk and impacts will be assessed as part of the project ESIAs, where these are required, or through focused E&S assessments (ESAP #1).
Waste Pickers: The Genesis landfill in South Africa has an active community of waste pickers. Based on the IFC review, waste pickers have operated at the site for around 20 years. In 2011, the company that managed the landfill at the time allowed waste pickers to access and work at the site on a controlled basis. Averda took over the site in 2016 and in June 2018, in response to an influx of waste pickers at the site and increasing threats of violence towards staff, the company served a court order to stop unauthorized site access. The waste pickers were subsequently evicted by a private company and in the process a number of them were injured and hospitalised and their belongings lost or destroyed. Since then, there have been a number of violent altercations between the rival groups of waste pickers and more threats of violence against Averda staff. In 2019, a group of 32 waste pickers successfully contested the court order. Following the conclusion of the legal process, Averda engaged with and offered full time employment to this group of waste pickers. However, during the consultation process, a much larger group became involved, and the offer was rejected on the basis that 32 jobs were not sufficient. Estimates of active pickers who continue to work at the site vary and makeup a number of ill-defined groups. Whilst Averda currently does not impede access to the site for the waste pickers, it has not been able to find a sustainable solution to address the issue as yet. Averda will engage with an appropriate entity (such as representative waste picker civil society organizations) in South Africa to assist in i) undertaking a social assessment to identify and enumerate waste pickers/groups operating at the site, understand the history of their presence at the site, establish a socio-economic baseline (including livelihood dependencies), identify any issues and grievances, and develop a Livelihood Restoration Framework; and, ii) brokering a dialogue with the relevant groups to address grievances and find viable ways to integrate them into the formal solid waste management system in a safe and secure manner. Should access to the site be restricted and the waste pickers are economically displaced, the company will develop and implement a Livelihood Restoration Plan in line with IFC PS 5 requirements, as specified in ESAP #1, with the objective of restoring livelihoods (ESAP #1).