Construction of the processing plant will be undertaken by EDT under the oversight of Kumar technicians from India, making use of local construction staff (contracted through EDT). It is estimated that it will take 9 months to construct the processing plant, requiring 30-60 local workers, and up to 3 foreign workers on site. It is not envisaged that worker accommodations will be required during this period; expat technicians will be accommodated in designated local hotels or guest houses as necessary.
The processing plant is expected to operate 10 months out of the year (300 days) and 24 hours a day (three 8-hour shifts) with a scheduled shut-down for maintenance for 2 months. Mali Shi has retained the services of a local human resources consulting firm, which will evaluate the company’s human resource needs, develop terms of reference by position, and assist in the recruitment process. Once operational, it is estimated that the company will employ initially 44 employees and subsequently a total of 83 employees, once full operating capacity is reached. The company will also employ workers on a daily basis based on operational needs to help with the unloading of raw materials. Work will be undertaken in 3 8-hour shifts per day (7 AM-3 PM, 3 PM-11 PM, and 11 PM-7 AM) and workers will rotate across shifts in 4 teams such that each team works 6 consecutive days followed by 2 days off, averaging 48 hours of work per week (which complies with the Malian Labor Code).
Human Resources Policies and Procedures
Per ESAP action #6, Mali Shi will work with SAER (the external service provider, see below), to develop a human resources management policy and procedure in compliance with the national Labor Code, which describes the employment decision-making process based on equal opportunity and non-discrimination and includes the following: terms and conditions of employment; staff responsibilities, rights and benefits including working hours and rest time; overtime, annual and sick leave and gazetted holidays; minimum wages; equality of treatment; rules against sexual harassment and a respectful workplace environment; freedom of association; prohibition of forced and child labor; termination of contract and dismissal; right for collective bargaining; workers representation; and mechanism for workers’ grievances accessible to all workers (permanent and temporary). Mali Shi will also establish a monitoring procedure to ensure SAER is meeting all administrative aspects of HR management (such as reviewing and verifying, for example, that all salaries are paid on time, deductions are done correctly, and pension and healthcare contributions are made). Mali Shi will ensure that the human resources policy and procedures are accessible and clearly communicated to all workers (in French and local language as necessary) to ensure that employees understand their rights under national labor and employment law.
Working Conditions and Management of Worker Relationship
All Mali Shi workers will be employed through SAER, a human resource company active in the West Africa region, which is an external service provider that manages all administrative aspects of human resource management (contracts, payments, leave, etc.), which is a common practice for larger companies in Mali to outsource the administrative aspects of managing human resources. Through SAER, both open-ended staff (CDI, Contrat à Durée Indéterminée) and term staff (CDD, Contrat à Durée Déterminée) ranging from 3, 4, 6 and 12 months depending on the needed skills will be employed. All staff will have written contracts in accordance with the Labor Code in Mali, which specify the employment duration (several months) with a possibility for renewal, paid leave of 2.5 days per month worked, a trial period (15 days to 2 months for a 3-month contract), identification of job grade and salary, including a breakdown of amount to be deducted for contributions to the national pension (ITS, Impôt et Traitement sur Salaire) and social security (INPS, Institut National de Prévoyance Sociale) from the staff and from Mali Shi. In addition, term staff will be entitled to a fixed travel allowance and other indemnities in the context of work trips. A specific clause for dismissal and employment litigation will be included in the contract, which is signed by the prospective employee, SAER, the labor inspector (Inspecteur du Travail), and the physician (Médecin du Travail).
Mali Shi expects to pay salaries that are at least 20-25% above the minimum wage (which is 40,000 CFA per month), corresponding to approximately 50,000 CFA per month. Monthly salaries will range from CFA 50,000 (assistant machine operator), to CFA 75,000 (driver), CFA 100,000 (mechanic) and even CFA 300,000 (qualified administration job) hired under term contracts for specific duration.
The design of the processing facility includes basic changing rooms with lockers and blocks of toilets and showers (separate for male and female workers) in sufficient amount for the number of workers present on site. Mali Shi will ensure that the toilet facilities are provided with adequate supplies of running water, soap, and hand drying devices as per the WBG EHS Guidelines. There will not be an on-site canteen for the workers, but Mali Shi will ensure that there is an adequate where workers can eat.
Workers’ Organization
Mali Shi will not in any way prevent workers from seeking to join unions (such as Union des Travailleurs du Mali) or other workers’ organizations. Furthermore, Mali Shi will allow workers to select their own representative delegates from amongst themselves through elections to be held every year with a total of 2 delegates for the processing facility. Mali Shi management expects to hold regular meeting with union representatives or on an ad-hoc basis as might be requested by either party.
Grievance Mechanism
All workers will be able to voice concerns either to Mali Shi, the union (if workers are interested in establishing one at the site) or to SAER (if the concern is related to administrative aspects of employment, such as for example errors in payment). Mali Shi management also maintains an open-door policy for voicing all types of grievances. Suggestion boxes will also be located in strategic locations around the processing facility to allow for anonymous complaints. Workers will be informed of this process during regular meetings at the processing facility. Mali Shi will need to ensure that all grievances are systematically reported to Mali Shi management and recorded, tracked, and addressed. Per ESAP action #7, Mali Shi will design and implement a grievance mechanism accessible to all workers regardless of their types of contracts to ensure that a formal grievance process is followed. This will be communicated to SAER and needs to include: i) procedures for documenting, managing, and monitoring the resolution of grievances; ii) involvement at appropriate levels of management (including designated staff and accountability); iii) clear and timely management of grievances; iv) allowing for anonymous complaints to be raised and without fear of retribution; v) appropriate expertise to manage sexual harassment complaints; and vi) informing access to other judicial and regulatory mechanisms available under the Mali law for workers.
Occupational Health and Safety
Construction will be undertaken under the supervision of Kumar, the Indian engineering firm responsible for designing the processing facility, with locally subcontracted workers hired through EDT. Both Kumar and EDT have extensive experience in construction projects. Per ESAP action #8, Mali Shi will designate a health and safety officer who will be responsible for undertaking regular inspections of the construction site. EDT will also be required to designate a health and safety officer, who will be responsible for liaising with Mali Shi’s health and safety officer and oversee health and safety at the construction site. Their responsibilities will include identifying potential hazards and risks, providing regular health and safety awareness training and reminders to workers including job hazard analysis and associated procedures, use of appropriate personal protective equipment, and site rules concerning housekeeping matters such as waste management and safety related to the movement of equipment and vehicles on the construction site. In the event of accidents and injuries, health and safety officers are required to investigate causes of incidents to prevent recurrences and report to Mali Shi’s health and safety officer.
Once operational, Mali Shi’s health safety officer will have oversight of workers’ health, safety and welfare at the processing plant. Based on the Malian Labor Code, a representative from the Labor Inspectorate is expected to inspect the facility and measure indoor lighting and noise every year. The main health and safety risks for workers are expected to be related to the handling of heavy bags of shea nuts, improper handling of equipment and machinery parts, and slips and trips on potentially greasy surfaces on the floor of the processing plant. As per ESAP action #9, Mali Shi will develop occupational health and safety procedures for workers, which is to include a risk assessment matrix to identify types of hazards, likelihood of risk, and how to mitigate the risk through a combination of hazard signs, employee training on hazards, and use of personal protective equipment (such as gloves, face mask, and rubber boots). Procedures will also need to reflect steps to follow in case of an accident or injury, including documenting the occurrence of the injury and corrective measures to prevent reoccurrence, and tracking accident and injury statistics. Mali Shi will ensure that first aid kits are available on-site and that designated staff have received basic first aid training to provide immediate assistance in case of minor injuries and workers feeling ill. In addition, a doctor will be at the processing plant every 2 weeks to provide consultations for all workers requiring this.
In the context of the company’s food safety and quality management system (see section below on Community Health, Safety, and Security), Mali Shi will develop work instructions on personal hygiene for workers that will be posted throughout the processing plant and provide training.
Supply Chain
Shea trees (Vitellaria paradoxa in West Africa) grow naturally in the savannah of sub-Saharan Africa. In Mali, it is estimated that there are as many as 192 million trees occupying 90% of the agricultural land area, which alone accounts for 20% of the global supply of shea nuts. Shea trees depend on insects for pollination and start flowering once they reach 15 years of age: they produce fruit that can be used to extract butter 3 to 4 years later, with peak production occurring by the age of 50 and remaining productive for 150-200 years. Although shea trees propagate naturally, shea tree parklands are threatened by population growth and the need for increased land conversion for agriculture, destruction of trees due to wildfires and collection activities as a source of firewood (although shea trees are considered “protected” under local rules and customs governing resource access in Mali), soil erosion, and varying rainfall patterns as a result of climate change negatively affecting flowering and fruit production rates. Furthermore, fallows, which are vital for natural forest regeneration (through existing rootstocks or as newly established seedlings) are shrinking; the widespread use of herbicides is stunting plant growth; and insecticides—coupled with natural habitat loss for insects—is reducing insect populations, especially bees, which are vital in the shea tree pollination process. Finally, current land tenure and tree usufruct arrangements do not encourage the protection and planting of new shea trees, which further threatens the extent of shea tree parklands.
Once ripe, fruit fall to the ground and can be collected. A tree produces on average per year 15-20 kg of fruit, equivalent to 3-4 kg of nuts. It is estimated that up to 40% of shea nut production remains uncollected (100,000 tons), which can be due to a lack of buyer demand but likely also due to access challenges (for example, remote location/distance from villages or isolated trees). Production is concentrated in the southern part of Mali, in the regions of Ségou, Koulikoro (Dioïla), Sikasso (Bougouni), and Kayes (Kita). With increasing demand for shea nuts, it is likely that the tree will also be increasingly recognized for its economic value and thus more likely to be protected. Collection activities are undertaken primarily by thousands of women in rural areas between May and August to meet both self-consumption needs and as a means of supplementing their own source of income. Upon collection of the fruit, these are traditionally buried before roasting nuts over a fire, which reduces the oily content of the nut and releases carcinogens that tarnish the odor of the butter once it is extracted. Good fruit and shea nut handling and storing practices entail de-pulping fruits, boiling nuts as soon as they are collected, drying these in the sun, and removing the kernel from the nut for additional drying. Dried kernels are then pressed into shea butter. The quality of the shea butter therefore depends on the preliminary drying process. On average, it is estimated that a woman can collect 150 kg of shea nuts during a season. Women typically spend a few hours (2-3) early in the morning collecting fruits within a walkable radius from their village before they attend to other household chores and activities. The greatest risk to women is exposure to potential snake bites as they typically wear sandals when collecting shea nuts. Shea kernels are then sold either on local markets or through cooperatives (which resell larger aggregated quantities to traders and exporters) or transformed into artisanal shea butter and sold on the local market from July to January with a peak in October. The kernel contained in the almond (the nut) of the fruit is transformed into shea butter for use as a food oil (90%) for the food industry, and an ingredient in skin or hair care products (10%) for the cosmetic industry.
Mali is among the West African countries with the highest occurrence of child labor, which is the most prominent in the agriculture sector. Although the Ségou, Koulikoro (Dioïla), Sikasso (Bougouni), and Kayes (Kita) regions are believed to have the highest prevalence of child labor, typically children are not involved on a large scale in shea nut collection activities, as per ILO studies (Child Labour and Education in Mali published in 2012), given that women prefer to go on their own at their own (fast) pace during the early morning hours. Furthermore, shea nuts are collected from May to August (once they are ripe and have fallen off trees), which typically overlaps with school vacations (July to October). Therefore, the involvement of children, if any, would take place only during vacation periods and not entail dangerous conditions such as carrying heavy loads and potential exposure to snake bites.
Mali Shi plans to purchase shea nuts from SOATAF and through its own network, which it plans to develop. Of the total need for 16,420 tons of shea nuts in the first year, SOATAF will supply 20%; moving forward, Mali Shi will ensure that at least 20% of the plant’s needs are sourced from SOATAF and at full capacity, the plant is expected to need 30,000 tons of shea nuts. SOATAF sources shea nuts from a network of women cooperatives located in the Kayes, Sikasso, Koulikoro, and Ségou regions and plans to expand the number of women in its network from 25,000 to 40,000, organized into 200 cooperatives (currently 25) by 2019. SOATAF provides services to members of the network (see section below on Stakeholder Engagement), in the form of trainings on good handling and storage practices, processing equipment (for example, large cauldrons for boiling the nuts), and pre-financing during the shea nut collection season, which helps improve the daily living conditions of women. Mali Shi has a procurement contract in place with SOATAF; this stipulates the quantity, price, and quality of shea nut.
Mali Shi plans to develop its own network for procuring shea nuts in areas where SOATAF is absent (different districts in the zones of Bougouni, Siby, and Koulikoro). This will entail renting warehouses in each of the zones, each with a capacity to store 100 tons of shea nuts, and procuring a pick-up truck and two motorcycles for each zone to transport shea nuts. Furthermore, the company plans to work with an external service provider (see section below on Stakeholder Engagement) to help structure cooperatives, formalize record-keeping for better traceability, and provide training on good shea nut handling practices to ensure quality. Outreach activities for members of the cooperatives may also entail providing access to fertilizers for use in other livelihood-generating activities. The company plans to have written buyer contracts with cooperatives to purchase an agreed upon volume of shea nuts annually.
As per ESAP action #10, Mali Shi will develop, with the support of IFC’s advisory team, a supply chain management system including a responsible sourcing policy reflecting the company’s commitment to good shea nut handling practices, procurement log book to identify the procurement of shea nuts by cooperative, and a system allowing for traceability.