Human Resources Policy and Management:
The Company has a Human Resources (HR) policy which specifies the terms of employment and working conditions at EPCL. These include procedures for hiring and recruiting, probation, training, performance review, promotion, insurance, salary and compensation, resignation, lay-off and firing, leave and vacation, and retiring, which follow Pakistan labor law. All the employees have access to the human resources policy and procedures over the company’s network. A monthly schedule of short re-fresher courses is run by HR team to keep the employees abreast on policies. Labor inspections are done annually by the relevant government agency, which reviews wages, working hours, benefits, etc. On joining EPCL, employees undergo an orientation cycle which enables them to get acquainted with core values and HR/HSE policies and employment terms are clearly communicated in writing. EPCL strictly follows Government of Sindh labor laws and ensures that its contractors also follow the same.
Workers Organizations:
EPCL currently has 437 regular employees (including ~ 70 head office staff) and 700 contract workers (including workers at Head Office and Marketing Offices) being engaged for two operational shifts of 12 hours each. The contracted workforce falls under two categories: (i) General Shift Employees who work for 5 days/week and 8hrs/day and (ii) Shift Employees who work for 4 days/week and 11hrs/day (excluding 1hr for break for both categories). EPCL’s contracts with the 3rd party contractors clearly spell out the mandated requirement of ensuring that under no circumstances should the contracted workforce work for more than 48hrs in any given week. The contractors are required to ensure that no employee works for more than 56 hrs in a given week (excluding 1hr/day of break). The overtime is compensated at two-times to four-times of the actual hourly wages, depending on the nature of the trade and worker’s skill. EPCL keep a record of the total number of hours being spent in a week by the contract workers through an automatic time-in and time-out logging system.
There are no migrant workers at EPCL site. The expansion project will be conducted through an EPC Contractor who will be responsible to arrange and manage the required construction work force which is expected to rise to 500 workers in peak time.
All the company’s employees are employed in management grades and are not members of any form of no association or labour union. However, EPCL allows collectively bargaining for both employees and contracted labours. The company management engages with the employees and contracted labour through formal quarterly open-house and informal direct complaints by the employees and contracted labour, which are used by the human resources as the grievance mechanism.
Workers Engaged by Third Parties:
Operations and maintenance activities requiring extensive labour input are contracted out through Services Contracts. Through contractual conditions and HR policy, EPCL will ensure that its human resource (HR) provisions extend to the contractors with clear guidelines on labour performance consistent with the company’s HR policy and IFC PS2 requirements.
EPCL conducts annual in-house audits of all contractors to ensure compliance of labour laws including working hours, wage rate, overtime hours, overtime rate and payments and annual leaves. The provincial government also conducts annual audits under the local labour laws. To procure the desired products, a few of the EPCL’s customers (e.g. Unilever) conduct EPCL’s compliance audit through a 3rd party auditor which includes assessment of compliance with the labour laws.
Non-Discrimination and Equal Opportunity:
EPCL provides equal opportunities for its employees. All the hiring and promotion process are free of ethnic, religious and/or gender biases and are strictly on merit. Hiring processes are subject to policies and audited by Internal Audits/HR and is done on merit. The additional labors for the expansion will be primarily hired from local area if the qualifications can be met. EPCL will plan to hire more female employees for suitable positions during the expansions.
Retrenchment:
It is not anticipated that there will be any retrenchment. As a result of IFC’s financing for the expansion project, more jobs will be created. Regular employees have an annual attrition rate of 6% in 2017.
Protecting the Workforce:
There is no child or forced labor in EPCL. Holding of national identity cards (issued at 18 years of age) is a mandatory requirement for a job at EPCL. EPCL’s Supply Chain interacts only with reputed vendors who are not expected to be engaged in Child and/or Forced labor. The company also checks the contractors to make sure that all the contracted labors are at least 18 years old.
Workers’ Grievance Mechanism:
Grievance mechanism is in place and communicated to the employees through web portals and refresher trainings. The CEO of the Company also formally engages with the employees regularly to take direct feedback and initiate corrective actions, where required. All Departmental Heads also carryout regular Time Outs to receive any grievance, complaint and suggestions. EPCL will extend the grievance mechanism to contracted workers.
Occupational health and safety:
The HSE department leads the occupational health and safety (OHS) works. Job Hazard Analysis is part of EPCL’s Risk Assessment and Management plans and covers the entire operations/site for any modifications, routine/non-routine operations and instrument/electrical system changes and evaluations. Annual audit plans are developed for overall site to manage risks. Additionally, for moderate to higher risk activities, separate Job Safety/Hazard Analysis are done in multi-functional teams and mitigatory action taken to make it safe. No Lost Workdays (LWD) have been recorded in last three years of operations at EPCL for contract workers and employees and 14.0 million safe man-hours completed without a lost work incident.
There are effective OHS procedures such as safe operational procedures and personal protection equipment requirements for each position; electrical lockout, tag-out and try-out procedure; valve tagging and lock-out procedures; work permit systems which are implemented strictly during operations. There is routine OHS training including annual refresher courses for its employees and contracted laborers. Besides the intergrade management system external audits, EPCL plans schedule audits/monitoring for PPE compliance, housekeeping, Job Cycle Checks (JCC) for routine operations and Job Safety Analysis (JSA) for non-routine operations. The workplace air quality and noise levels meet both local regulatory requirements and the WBG/IFC guideline limits. IFC will require EPCL to extend the monitoring for chlorine, VCM, ethylene dichloride (EDC) for the workplace air quality at the appropriate sections of the new project/installation. The drinking water quality onsite meets both local regulatory requirements and WHO guideline limits.