Human Resources Policy and Procedures, Working Conditions and Management of Worker’s Relations: HKY presently employs about 930 employees, of which 70% are male, and 30% are female. HKY has a written group level HR Policy. The policy includes provisions on recruitment and selection, probation period, working hours, payment schedule, leaves, occupational health and safety measures and use of Personal Protective Equipment (PPE), as well as access to grievance mechanism, disciplinary measures and cessation of employment, etc. Employees sign a written contract before starting employment at HKY. HR policies are communicated to employees during onboard training, and thereafter through announcements on company intranet, emails, and employee meetings etc. Copies of sample employment contract and manual of procedures were shared during the appraisal. Previous and current reviews both indicated that the HR policy complies with the Chinese labor law, including on provision of health insurance and social benefits.
HKY started piloting a new business model since 2016 where former employees at certain duck breeder farms were converted into contractors.
Under this new model, the contractors contribute to working capital and receive performance pay based on the number and quality of eggs collected. Contractors either work in the company-owned breeder farms or build their own farms to the company specification. HKY supplies parent ducklings, feed, medicine, and technical support; while contractors provide certain input (duck house bedding materials and utilities) and their labor (attending the PS ducks throughout the rearing period). The egg produced are HKY assets and contractors are rewarded with increased pay when more and better eggs are turned in to HKY, incentivizing them to provide the best care possible to the PS ducks while making the most efficient use of input they provide (bedding materials and utilities). HKY has an affinity program with local banks to extend credit facilities to the contractors for the latter’s working capital needs. Contactors must follow the Company’s operation procedures as they did previously, including the procedures related to feeding, biosecurity, work safety and waste treatment. A farm manager who is a HKY employee provides onsite supervision and guidance on the company-owned farm. Initial operational results thus far suggested that this new model has created win-win situation for both HKY and the farmers, with some contractors reportedly doubling their income.
Currently about half of HKY’s existing duck breeder farms have switched to this model, with the goal being 100% by 2025. Most of these contractors are former HKY employees, with the rest being the relatives or fellow villagers of these former employees. Contractors can hire helpers to attend contracted breeder farms.
Given the shift of employment relationship due to this new model and its implications to HR management, HKY will be required, as set forth in the ESAP #1, to review its HR policy, procedures and contractual arrangements to ensure full compliance with IFC’s PS2 in relation to helpers who are hired by HKY’s contractors to attend contracted breeder farms. New provisions should be introduced in the contracts to ensure that all helpers receive timely payment of wages, are provided with a safe and healthy work environment, and have access to a grievance mechanism. No child or forced labor will be used on contract farms.
Grievance mechanism: HKY has a functional grievance mechanism involving supervisor discussion, HR mediation, and anonymous complaints via suggestion box and online forms. The means to register grievances are communicated to workers through the HR manual. At appraisal the HR representative discussed an incident where a complaint was filed related to an eliminated position and consequently added workload on other workers. HR intervened and a solution acceptable to all was found.
Considering the ongoing conversion of employees into independent contractors at duck breeder farms, HKY will be required to make its grievance mechanism available to contracted workers at breeder farms. This should be formalized in its HR policies and communicated to contract farmers and their helpers. This will be addressed in ESAP #2.
Non-discrimination and Equal Opportunity: HKY’s HR policies does not make any specific reference on this. However, Chinese labor laws contains provisions that prohibit discrimination in employment on the grounds of ethnicity, race, gender or religious belief, and Chinese Law on the Protection of Women’s Rights and Interests specifically prohibits discrimination against women in various areas, including employment opportunity, equal pay, career advancement, and other entitlements. HKY states that it follows Chinese national laws in areas where no specific provisions are made in its own HR policies. It doesn’t have an explicit anti-sexual harassment provision in its HR policy. This will be addressed in ESAP #2.
Workers’ Organization: There is no union at HKY. HKY does not prevent workers from unionizing if workers choose to do so.
Occupational Health and Safety (OHS): HKY has a set of comprehensive operational procedures governing production occupational health & safety issues. Risk factors/hazards and related job functions are identified, and mitigation measures are provisioned in its management procedures based on mitigation hierarchy. There is a Safety Committee consisting of members of management teams from each business division at corporate level, and consequently a safety team on each farm. Safety compliance is part of farm head responsibilities, including at the contract farms. Monthly, quarterly inspections are conducted, and summaries of inspection findings are published in the internal newsletters. Safety trainings, fire drills are regularly conducted and documented. Ventilation system is used to control ammonia level at the PS duck/chicken farms and ammonia monitoring records were presented to IFC (which met IFC EHS guideline values). Dust at feed mills is controlled through enclosing processing areas, ventilation and filter bags. Workplace monitoring conducted by 3rd party showed that dust level at the feed mill met both Chinese regulatory requirements and IFC EHS guideline values. Safety signs/notice of hazards were seen where warranted during the visit, such as the cooling system control room, the silos, and electrical room, workers were seen to be wearing PPEs as required. Annual monitoring reports submitted from 2015-2017 showed a consistent declining trend in work-related lost time frequency rate/incidence (LTFRI), from 7.9 in 2015 to 2.34 in 2017 for per million hours worked, with detailed incident descriptions, root cause analysis and follow-up actions taken. In the 9 months of 2018 from January to September where complete incident recordings were available at the time of appraisal, no incident was reported.
Safety management at construction sites. Buildings at both breeder farms and hatcheries consist of relatively simple one-level structures. The Business Development division is responsible for construction bidding and requires bidders to have at least Grade C level of qualifications for construction supervision (which demands, beside 500,000 Chinese yuan registered capital threshold, at least 5 registered supervision engineers in staff, and chief technical representative having over 8-years experiences in construction). The construction contract contains provisions on workers’ safety protection. Daily inspections are made to the construction site to ensure that safety procedures are followed. There are no major accidents in history during the construction phase of any HKY facilities.