Human Resources Policies and Procedures
BMT has about 335 employees and recorded a peak of 590 contract workers during Terminal 2 construction phase. The number of direct employees is expected to increase to 400 employees once the new terminal becomes fully operational.
The Company has a Human Resource (HR) policy outlining workers’ rights under national labor and employment laws. The policy provides details in terms of procedures and approach to workers management in line with international standards and is appropriate to the size and workforce of BMT. Furthermore, the Company’s Labor Management Plan addresses workers’ rights, induction, wages, overtime, working hours, social security, workplace hygiene standards, commitment to freedom of association, and non-discrimination and harassment aligned with PS2 requirements. BMT has implemented these provisions at Terminal 1 since it became operational and will extend them to cover Terminal 2 activities for direct employees, contractors’ personnel, and expat workers.
Working Conditions and Terms of Employment
The HR policy, labor management procedures and employee handbook are made available, in Arabic, to all workers.
During the construction phase most labor was contracted locally; nevertheless the Project established a temporary workers’ camp, located within the Project’s yard, to accommodate around 200 non-Iraqi workers. BMT, as part of the construction labor management plan, developed a detailed accommodation plan that incorporated GIIP and relevant IFC guidelines. Specific checklists for rooms, canteen, recreational and prayer areas were developed and implemented by BMT camp management to ensure full compliance. BMT accommodation standards were also required to all contractors. In addition, the employer’s requirements policy, developed by the Company, sets out contractors’ rules to address labor requirement, their working conditions, and rights in line with PS2 provisions.
Workers’ Organization
Freedom of association and the effective recognition of the right to collective bargaining is protected by Article 6 of the Iraqi Labor Law and BMT specifically commits to this provision. BMT reported the proportion of workers (including contracted workers) adhering to the labor union or syndicate is approximately 40%.
Non-discrimination and Equal Opportunity
The HR policy and procedures include a non-discrimination policy. The code of conduct and business ethics policy state that the Company has zero tolerance to harassment and bullying. BMT has appointed the QHSE manager as the dedicated focal point to receive allegations of sexual harassment in the workplace. Furthermore, BMT conduct in-house training on gender equality issues for all employees and contractors while managers are being trained on how to respond to incidents of sexual harassment in the workplace.
Retrenchment
The Project will result in expansion of BMT’s operations, requiring it to slightly increase its direct workers base; therefore, no retrenchment is foreseen at this point. Contractors involved in the construction phase (e.g. ENKA) will scale down at the completion of activities. As per ESAP# 2, BMT will develop a framework demobilization procedure to ensure contractors demobilization plans are aligned with Company policies and follow good practice.
Grievance Mechanism
BMT has a grievance mechanism in place for employees working at Terminal 1 and 2 (either involved in operation or construction) to ensure that workers’ complaints are considered and resolved. All Project workers, including contracted workers (as stated in the employers’ requirements policy) have the right to file a complaint by filling the grievance form, by telephone, email, or handwritten note. In addition, taking into account the presence of unskilled workers who are illiterate, BMT uses other communication channels. As per ESAP #3, BMT will develop a structured procedure to ensure the grievance mechanism and all available channels are disseminated and well understood amongst direct employees and contractors’ workers.
Protecting the Work Force
Child and forced labour are prohibited under the Labour Law of Iraq; furthermore, Iraq has ratified ILO Conventions C138, minimum age convention (18 years), and C182, worst forms of child labour convention. These principles are included in the Company’s business ethics policy and code of conduct and BMT has procedures, including regular and random controls on its own workforce and on the contractors’ personnel, to ensure compliance. Service suppliers are required to submit their lawful establishment documents, workers’ IDs and track record for BMT approval.
Occupational Health and Safety
BMT established, as part of its IMS, a safety management system, which is certified OSHAS 18001. The Company is in the process of replacing it with the ISO 45001 framework and expects to complete this process by early 2021 unless current pandemic restrictions and/or local security issues delay this process further. The management system addresses the relevant areas like training, auditing, personal protective equipment (PPE) management, risk assessment, drills scheduling, hazardous substances management, KPI identification, and recording. The system does not formalize a permit to work procedure, which will be developed as part of ESAP #1.
BMT requires its construction contractors to submit, 28 days before the starting date, a site safety plan. Contractors are required to review and update the plan as necessary during the construction phase. Furthermore, the Company requires contractors to develop a project specific E&S management plan, including but not limited to, all relevant OHS procedures and plans, training matrix, and KPI. The contractors are required to appoint a site safety officer and attend monthly safety meetings. Site safety plan, project E&S management plan, and appointment of the safety officer appointment are subject to BMT approval.
For the operation phase of Terminal 1, BMT workers undergo general and task specific training; certificates are issued for each completed subject area to enhance future employment opportunities to personnel. Also, contractors are required to provide their personnel with appropriate training, and establish safety tool-box talks, to ensure awareness of safety risks, safe use of tools and equipment, and use of PPE. All staff receive a site safety induction. A site induction is also required for personnel from other organisations prior to accessing the site and carrying out their tasks.
BMT conducts and documents regular OHS meetings and periodic auditing. The audits are comprehensive and include checking for follow up actions related to identified gaps / non-compliances. At the time of IFC’s review, with about 85% construction completed, only one lost time injury was recorded.
The review of operational performance at Terminal 1 in the past two years identified areas of improvement to further reduce lost time injury frequency rates, which were 7.67 in 2018, 11.08 in 2019, and 2.59 as of H1 2020, and prevent fatalities, following two fatalities occurred in 2018 (fall from height) and in 2019 (electrocution). The measures agreed as part of ESAP #1 will aim at improving the overall performance, going forward.
BMT adopted the required measures to cope with current COVID-19 outbreak. The Company implemented specific workers protection measures, based on WHO guidance and as per the Iraqi Authorities' regulations. Measures included the development and distribution of relevant instructions and guidance to the direct employees and contracted workers, the establishment and implementation of crisis management procedures, implementation of travel restrictions, and issuance of clear protocols for suspected and confirmed cases.
Workers Engaged by Third Parties
All BMT contractors and main suppliers workers are bound by employment agreements to provide fair-working conditions and terms of employment compliant with BMT human resource and non-discrimination policies as well as the Company’s code of conduct and business ethics policy, all of which are in line with IFC Performance Standards. Furthermore, they are required to have a functional EHS management system that complies with BMT's requirements. BMT’s contractor contracts include specific reference to BMT EHS policies, and applicable local or international laws and regulations of Republic of Iraq.
Contractors’ self-verification and BMT’s audit process ensure proper implementation of these requirements that are regularly checked during site HSE induction, HR and corporate social responsibility (CSR) meetings, construction and coordination meetings; monthly reports (including human resource metrics) are used to communicate performance to Company management. Contractors are also required to develop a training plan and a local resourcing plan, whereby priority will be given to the hiring of local labour, that also includes clear communications on terms of employment and retrenchment/decommissioning procedures.