Currently about 5800 employees work at EKCL, most of them in the cutting, knitting and stitching operations. Overall, the female employees form 46% of the workforce, however, in the stitching operations (accounting for about 2600 employees), the female employees constitute about 82% of the workforce. All the employees are employed directly by the company and there are no third party workers. For the proposed facility, EKCL expects hire an additional 8,000 workers with similar arrangements.
Human Resource (HR) Policies and Procedures, Working Conditions and Terms of Employment: EKCL has documented HR policies on recruitment, working hours and overtime, prohibition of child labor, forced labor, sexual harassment and abuse, non-discrimination, freedom of association, worker participation etc.
A written contract is signed with every worker at the time of employment. The contract describes the working conditions and terms of employment. Also, induction training is provided to new workers explaining the HR policies and procedures. The policies are also displayed on the notice boards at the entrance of various floors in local language. Monthly training programs on HR policies like grievance handling, leave, holiday and overtime, maternity leave and benefit, responsibilities of participation committee and harassment and abuse are also conducted. The same policies and procedures, which are consistent with local regulatory requirements and IFC PS2 requirements, will be implemented at the proposed facility.
Based on review of available wages and working hour records, all employees receive a salary above the minimum national wage and premium compensation for any overtime. The company has policies on working hours and working extra hours. The working hours at the existing facility need to be rationalized to align them with applicable limits and legal requirements. Accordingly, the company is working to develop a detailed plan to optimize their working hours. The company will share quarterly working hour updates with IFC. The company will also ensure through the HR policies and procedures for the new facility that the working hours at the proposed facility are aligned with the legal requirements from the start.
Non-discrimination and Equal Opportunity: EKCL has a documented non-discrimination policy. As mentioned above, the company’s workforce includes a significant proportion of women workers especially in stitching operations, and the workforce for the proposed facility will also include similar proportion of women workers.
Freedom of Association: EKCL has a documented policy on freedom of association. Though the workforce is currently not unionized, a workers’ participation committee (WPC) has been formed at the facilities which has elected worker representatives. The committee meets on a regular basis to discuss issues related to workplace and improvement of facilities. A similar WPC will be formed at the proposed facility.
Prevention of Child Labor and Forced Labor: The company has documented policies for the prevention of child labor and forced labor. Accordingly, age proof documentation is collected at the time of recruitment of the worker and company employs workers above 18 years of age.
The company provides loans to its workers with repayment deductions from their salaries on monthly basis. As set forth in the ESAP, the company will document a loans policy which would specify the maximum amount to be given to any worker (with respect to the salary) and maximum reasonable deduction in line with the applicable labor law requirements. No cases of forced labor were noted during the appraisal.
Grievance mechanism: EKCL has a documented grievance policy. The same is also displayed at various locations in the facilities. Under the policy, the workers can raise their grievances either in verbal or written form. The verbal grievances can be raised through the immediate supervisor/admin department head and in case not resolved then through the Welfare Officer; whereas the written grievances can be submitted through the complaint/suggestion boxes. The procedure describes the process of resolution of the grievances and covers the aspect of confidentiality of the grievances.
Additionally, considering the significant workforce of women employees, the company has documented a harassment and abuse policy and also conducts regular awareness trainings on the same for workers and supervisors. However, the policy does not clearly specify the methods of investigation and resolution of such complaints. As set forth in the ESAP, the company will strengthen the policy implementation by specifying clear procedures of investigation and resolution of such complaints including specific provisions of anonymity for the complainant/victim and preventing any retribution against them. The same will be communicated in a refresher training for workers and supervisors.
Occupational Health and Safety (OHS): The company identifies machine specific safety risks. The risk assessment and safety instructions are displayed on the respective work areas. During the visit, knitting machines were noted to be adequately guarded and needle guards were also provided at the stitching machines. Training is provided to workers on usage of personal protective equipment (PPE) and usage of PPE was noted to be adequate (for example at the fabric cutting area, generator and boiler rooms, dispensing area for dyes and pigments). The visit did not indicate any unmitigated safety hazards. The compliance team of the facilities is responsible for routine inspections and monitoring.
The company records lost time accidents, however, there is no accident-incident investigation process. As set forth in the ESAP, the company will develop an accident-incident investigation process which will include identification of root cause analysis and documented corrective and preventive actions. The procedure will be implemented at the existing as well as proposed facilities.
The facilities also have a health and safety committee (having equal representation of workers and management) which meets regularly to discuss the OHS issues. Similar OHS systems and processes will be implemented at the proposed facility.
Regarding life and fire safety (L&FS), the visited EKCL facilities were noted to have fire detection and fire fighting systems included centralized smoke detection and alarm, fire hydrant and fire extinguishers. Being a high-rise building, the EKCL facility also has sprinklers throughout the building.
Both the existing facilities have undergone the structural, electrical and fire safety assessments conducted by ACCORD. As per the update from EKCL, most of the corrective actions have been completed except few which are in progress/to be verified by ACCORD and expected to be completed by June 2018. No fire incidents have been reported at the facilities. For the proposed facility, the company’s internal compliance team will coordinate with ACCORD and ensure that structural, electrical and fire safety designs are compliant with ACCORD standards. Any modifications suggested by the ACCORD will be included in the respective designs. In case external support is required, the company will hire consultants.
Third-party Workers: All workers are employed directly by EKCL. However, for the construction of the proposed facility, the company will hire construction contractors.
As set forth in the ESAP, the company will prepare an EHS manual for construction activities as well as a monitoring procedure and check-list which will include:
(i) clear EHS and working conditions requirements (in line with IFC PSs and legal requirements) to be implemented at the site;
(ii) clear roles and responsibilities of company and contractors’ personnel for implementation and monitoring on-site aligned with the ESIA and ESMP;
(iii) consequences of non-compliance for the contractors and their method of implementation;
(iv) requirements on labor law compliance including prevention of child labor;
(v) labor camp guidelines in line with the IFC guidance note on workers’ accommodation; and
(vi) construction management practices to minimize the impact on neighboring communities.
The manual will also describe specific processes on dust control and waste management. The clauses related to the EHS manual will be included in the contracts signed with the contractors to ensure that the contractors act in a manner consistent with the requirements of the PS2.
Workers’ Accommodation: No worker accommodation is provided at the existing facilities, however, a dormitory is proposed in the new facility designs. As set forth in the ESAP, the company will ensure that adequate facilities and amenities are provided in the labor accommodation including: adequate living/sleeping facilities and space per person; life and fire safety; potable water that meets national standards; toilets, washing and cleaning facilities; locker/storage facilities; and facilities for management and disposal of garbage, sewage and other waste.