JISL currently has a global workforce of approximately
11,000 including ~1000 at its overseas facilities. Similarly, ~5000 contract
workers are employed at company facilities including about 300 at its overseas
facilities.
Human Resource Policy, Working Conditions and
Terms of Employment: JISL incorporated its HR policy and implementing
procedures in a manual. The manual includes specific company requirements on
non-discrimination, freedom of association, prevention of child labor and
forced labor and a worker grievance mechanism. The policy and implementing
procedures are consistent with the country legal and PS2 requirements. The
policy and procedures are communicated to all workers during induction and
through their appointment letters. The company has HR professionals, who are
responsible for implementing JISL’s HR policy, and are deployed at each of its
facilities.
Non-discrimination: The company is an equal opportunity employer and
has a specific policy on non-discrimination.
Prevention
of child and forced labor: The company has a specific policy on prevention of
child and forced labor. Age proofs are collected for employees and contract
workers. No instances of child labor or forced labor were reported by the
company during the recent as well as previous supervision visits.
Freedom of
association and Grievance mechanism: JISL has a documented policy on freedom of
association and does not restrict workers to organize or collectively bargain.
Currently, the company does not have a union at any of its facilities. Worker
participation committees are formed at facilities that have equal
representation of workers and management and are tasked to discuss and resolve
workplace issues.
The company has a documented grievance mechanism that
utilizes multiple forums to receive grievances based on the type of grievance.
Also, the company has suggestion and complaint boxes through which workers can
submit grievances anonymously. Grievances are reviewed by HR department
and escalated in case resolution is not achieved at the level of HR. Necessary
actions are taken to address gaps.
As per applicable legal requirements, the company has formulated and implemented an anti-sexual
harassment policy and an internal complaints committee (ICC) including female
employees and an external member has been constituted.
Occupational Health and Safety: The company completes an OHS risk assessment for all its
operations in accordance with OHSAS requirements. Safety instructions are
displayed at the machines. The company has rolled out key programs on OHS
including work permit system, lock-out-tag-out and accident/incident
investigations. The company has safety committees comprised of both
worker and management representatives, which meet on a regularly basis to
develop and implement OHS corrective action plans. Personal Protective
Equipment was deployed at locations visited and equipment noted to be adequate.
In terms of housekeeping, work areas are clearly demarcated and safety signage
displayed throughout the plants.
The
sustainability report states that lost time injuries (LTIs) reported in the
last three years up to 2016 are seven to nine and no fatalities have been
reported till 2016. For 2016-17, eight LTIs (with 69 lost work days) are
reported at Plastic facilities and no injuries are reported at any other
divisions (with 18.36 million man-hours worked) of whereas only minor or
first-aid injuries are reported at the overseas facilities. This is below the
Occupational, Safety and Health Administration (OSHA) benchmark for plastic
materials and resin manufacturing (compared with it since injuries only belong
to plastic facilities). All accidents and incidents are investigated to
identify corrective and preventive actions. In November 2017, there was a
fatality reported at a warehouse in the food facility in Jalgaon, where a
security guard died in an electrical fire. During the appraisal, the company
informed IFC that it conducted a detailed investigation of this accident and
has started implementing the corrective and preventive actions.
Third party workers: JISL signs agreements with contractors to comply with the legal requirements
and adhere to JISL’s EHS procedures and requirements, including those related
to child and forced labor. The contract
workers mark their attendance manually on cards. JISL ensures payment of wages
in presence of an HR representative. JISL’s HR department representatives
review required documentation to ensure that third-party workers are provided
all legal benefits. As part of its management system, JISL monitors the
EHS performance of its third-party workers as well as includes them in the EHS
training.
The company
is constructing several MIS installation, irrigation and urban water projects;
and will undertake construction at its new facilities. JISL’s needs to hire
external contractors and sub-contractors for such works and currently only
basic EHS provisions are included in contracts. As set forth in the ESAP (ESAP
#2), the company shall prepare and implement an EHS procedures manual for
construction activities as well as a monitoring procedure to ensure oversight
and follow up on contractor EHS performance. The manual will include the
following:
(i) clear EHS and working conditions requirements (in
line with IFC PSs and legal requirements) to
be implemented at the site;
(ii) clear roles and responsibilities of company, PMC
and contractors’ personnel for implementation
and monitoring on-site aligned with the
IFC PSs;
(iii) consequences of non-compliance for the
contractors and their method of implementation;
(iv) requirements on labor law compliance including
prevention of child labor;
(v) labor camp guidelines in line with the IFC guidance
note on workers’ accommodation (though considering the location of the site, no
labor camp is expected on-site); and
(vi) construction management practices to minimize
the impact on neighboring communities.
The EHS
manual shall be included in the contracts signed with the contractors to ensure
that the contractors act in a manner consistent with the requirements of the
IFC PSs.
Supply Chain for Agribusiness Operations: The company purchases several agricultural commodities like
bananas, mangoes, pomegranate, oranges, onions and strawberries for its
processing operations. Most of the agricultural commodities (used as raw
materials for food processing) are sourced through local traders and some are sourced
from captive production e.g. mangoes.
For
onion sourcing, the company has 5000 contract farmers who meet part of JISL’s sourcing
requirements whereas the rest is met through purchases in open markets across
India. The company provides technical and financial support for contract
farmers. The company has implemented Jain GAP in its contract farming supply
chain, which includes prevention of child and forced labor as well as mandatory
use of personal protective equipment (PPE) for application of pesticides.
A sample of farmers are audited with respect to Jain GAP every year.
Also, JISL’s customers conduct external audits using its own requirements. The
supply chain management practices are noted to be consistent with PS2
requirements.