Omarsa employs about 2,000 people in its processing plant and 600 people in the shrimp farms. Roughly 50 percent of workers at the processing facility are women, while women are practically absent in shrimp farm operations. The company employs about 200 part-time workers for shrimp harvesting activities in its farms. In 2016, Omarsa was audited against the BSCI – Business Social Compliance Initiative – standard, which is based on the International Labor Organization (ILO) labor standards. BSCI is not a certification scheme but a system to help companies gradually improve working conditions. The BSCI audit identified required improvements with regards to its employee grievance mechanism, occupational health and safety (OHS), and monitoring of social performance of suppliers. No required areas of improvements were noted with regards to freedom of association, fair remuneration, decent work hours, child labor and bonded labor.
Human Resources Policies and Procedures – The company has a comprehensive set of HR policies and procedures, including non-discrimination and anti-harassment policies, and recruitment, hiring, training, grievances, disciplinary, and termination procedures. HR policies and procedures are in line with PS 2 requirements.
Working Conditions and Terms of Employment – Shrimp farms employ approximately 160 men per farm, who work ten consecutive days followed by four days off. The company employs additional part time workers for shrimp harvesting activities (approximately ten days/month) in its farms. Part time workers are directly hired and compensated by Omarsa. As part of workers’ contracts, the company provides in/out transportation, lodging and meals at no charge to all workers. Omarsa is currently carrying out a construction program, including building maintenance, at all camps to improve and expand housing as required. The processing mill employs approximately 2,000 workers. Shrimp processing workers are paid by piece-rate and all are ensured at a minimum the legal minimum wage. The company operates in two eight-hour shifts: a day shift from 8 am to 5 pm, and a night shift from 8 pm to 5 am. Workers are entitled to two days off per week. Overtime (1-2 hours/day) is commonly required during shrimp harvesting days (approximately ten days per month). Piece-rate is paid 1.5 times the regular rate during overtime, and 2 times the regular rate during days off and holidays. The company provides workers’ transportation from communities around Duran (up to 40 km) and meals at no charge. Terms of employment, workers’ rights and responsibilities, and disciplinary procedures, are documented in written contracts and internal work regulations (“Reglamento Interno de Trabajo”) approved by the Ministry of Labor, and communicated to workers through mandatory induction training. The company is compliant with all its social security obligations.
Workers’ Organizations – Ecuador’s labor laws allow for worker’s organizations and protects labor leaders against discriminatory actions by employers. No union exists in the company but workers’ right to freedom of association is stated in the company’s HR non-discrimination policies, which is communicated to workers during mandatory induction training.
Non-Discrimination and Equal Opportunity – Ecuador has strong anti-discrimination laws and a vigorous affirmative action program that requires that at least 4% of the labor force be integrated by handicapped workers. The company has non-discrimination policies and procedures. In addition, disciplinary procedures provide employees with the right to respond and appeal to ensure they are non-discriminatory. Roughly 50 percent of workers at the processing facility are women, while 99 percent of workers at farms are men. Women are well represented among managerial positions, and most supervisors inside the processing plant are women. Since 2016, the company is proactively hiring women at farms for technical posts.
Retrenchment – No retrenchment is expected as part of this investment. On the contrary, the expansion of the processing capacity is expected to create 500 additional jobs. Likewise, no retrenchment is expected as a result of investments in automatization in shrimp farms; workers will be trained and redirected to higher skilled jobs.
Grievance Mechanism – The company has a professionally staffed Department of Social Well-Being (DSWB). This department is responsible for receiving workers’ grievances. Each farm and the processing plant have a grievance committee that channel important grievances to the DSWB, which in turn notifies management of worker’s issues. There are also grievance boxes on each farm and at the plant for anonymous submissions. Review of grievance records indicated that the system is active and responsive to workers’ grievances.
Occupational Health and Safety – All the elements of an OHS management system – risk assessment and determination of controls, management programs, safe work permits, inspections, joint management-worker committees, training, records of accidents, emergency preparedness and response, and management review – are in place. The OHS Department (“Seguridad Industrial”) comprise an OHS manager and two coordinators. Omarsa will hire an additional OHS coordinator to supervise construction and operation of the new processing mill in Las Brisas, Duran.
Appropriate use of Personal Protective Equipment (PPE) was observed at most stations on the farms and in the processing mill. There was good attention to appropriate signage and evidence of training throughout all operations. An analysis of workers’ exposure to noise, extreme temperature, chemicals and ergonomic hazards, was conducted by qualified consulting firms at the processing mill in 2015, and shrimp farms in 2016.
Omarsa uses anhydrous ammonia in its refrigeration systems. At room temperature, ammonia is a colorless gas with a penetrating and pungent odor. The odor threshold is reported to be 5 ppm parts of air, which is well below the National Institute for Occupational Safety and Health (NIOSH) recommended exposure limit (REL) of 25 ppm as an 8-hr time weighted average (TWA). Potential exposure to dangerous levels of ammonia, and accumulation of ammonia within its explosive range of 16 to 22 percent, are more likely to occur in unsupervised compressor rooms. Omarsa has installed ammonia gas detectors in all compressor rooms and is equipped with adequate PPE and self-contained breathing apparatus to respond to ammonia leakages. No worker is allowed to enter a room without the adequate PPE if concentration is above 25 ppm. Routine preventative maintenance of the ammonia refrigeration systems is regularly performed to avoid leakages.
During IFC’s appraisal conducted in 2015, the processing plant appeared to be largely well organized. Since then, the company has constructed a second flash chilling line, which has disturbed the original process flow and caused congestion points in process paths resulting in an increase in traumatic injuries. Hazards are expected to decrease once the new value added lines are operational, and a new overpass between the facilities is completed, by the end of 2017.
Some deficiencies were observed at the shrimp farms during IFC’s appraisal conducted in 2015, which were largely the result of poorly designed product flow in the feed storage and mixing areas, and boat landings where there were elevated levels of feet and ankle injuries which could be addressed to lower the injury rate. As a requirement of the previous IFC investment, the company undertook an external OHS audit in shrimp farms to identify those areas where accidents were abnormally high. As a result, the company has installed several floating gangplanks at their farms which have reduced associated accidents.
The frequency of lost time accidents since 2014 remains unchanged overall, although there has been a decline in the severity of individual accidents. The nature of the work on shrimp farms, and relatively high turnover rates of unskilled labor require continual attention and discipline to retain a safe work environment. Moreover, the corrosive marine environment requires that electrical equipment be routinely maintained and replaced to reduce the potential for failure and serious accidents. The Company agrees to redouble its attention to management-approved procedures and operational spending to avoid safety hazards by improving routine attention to clear signage and hands-on safety training and increasing attention to infrastructure maintenance in order to avoid serious accidents and injury.
Child labor - The US Department of Labor does not mention shrimp farming as a sector at risk of child labor and indicates Ecuador is at “moderate advancement” to eliminate child labor. Omarsa does not hire people under 18 years old; age is verified through the person’s ID and recorded in the worker’s file.
Supply Chain - Currently the company purchases up to 70% of its processing throughput from about 200 third-party medium and large shrimp farmers through purchase orders. The company supervises the shrimp harvesting and transport but it does not monitor pre-harvest labor conditions or supplier compliance with all the standards Omarsa’s buyers may require. However, shrimp farming is a highly regulated sector in Ecuador, and purchase orders can be emitted only for suppliers who have obtained all the required authorizations, including certifications of labor legal compliance. The Ministry of Aquaculture monitors each supplier’s compliance with phytosanitary requirements, tax and social security provisions and only issues harvest/transport permits (“Guia”) to compliant suppliers.