Working Conditions and Management of Worker Relationship:
Overall the group employs directly 868 individuals
with an average gender split of 75% men to 25% women. The majority of workers are employed at the manufacturing plants, with 80% employed in the subsidiaries, with headquarters and the plantation operation employing approximately 10% each. In general, the working conditions sighted at both offices and manufacturing locations was considered as good.
The Human Resources (HR) function is split between the group level and the subsidiary. The group level HR function is responsible for: (i) setting HR policy and standardizing procedures (in consultation with the Workers Union); (ii) developing a group employee manual; and, (iii) recruitment of subsidiary level management. Apart from the recruitment of senior management at the subsidiary level, all other implementation of the HR policies and procedures are delegated to the subsidiary. Each subsidiary has its own HR function, appointed HR manager, supporting staff, and administers the terms of employment and working conditions of its workers.
Human Resources Policies and Procedures
: The employment policy, procedures and employee manual is agreed between the management at the group level and the Workers Union, and is based on the applicable labor law of the PRC. The group has one standardized employment manual that is provided and communicated to all workers. The manual and procedures are reviewed on a periodic basis based on changes in national legal and regulatory requirements. All amendments and changes to the procedures need to be agreed with the Union. Although the group policies and procedures have a clear process for recruitment and employee selection, there is no non-discrimination policy, nor any policy relating to zero tolerance towards gender based sexual and physical violence, nor work place harassment.
As set forth in the ESAP #1 the group-level HR function will conduct a review of its employment policies and include in its core HR policy the following requirements: (i) commitment to avoid use of forced or child labor in its managed operations and in its supply chain; (ii) equal rights and equal pay; (iii) nondiscrimination based on gender, age, or sexual orientation; (iv) retrenchment, including the process for selection of workers; and, (v) a commitment to apply zero tolerance for any proven case of gender based sexual or physical violence, or work place harassment.
Working Conditions and Terms of Employment
All workers are required to work a standard 40-hour week, with overtime optional up to an additional 8 hours per week. The group operate the manufacturing facilities on three shifts of 8 hours per shift, with a shift allowance paid in addition to basic salary. The group operations work 365 days
(
excluding for system failure and scheduled downtime)
per annum, including Chinese New Year, with workers paid overtime in accordance with national regulations for working during the Chinese spring holiday. Employment contract terms are based on two fixed term contracts,
a 3-year contract
followed with a 5-year contract
.
At the end of the second contract, the employee becomes a full time Open Ended permanent staff. Disciplinary practices, terms for early termination, and resignation are defined within the employment manual and the clauses within sighted contracts are compliant with PS2 requirements. All workers receive statutory benefits in accordance with national labor law of PRC, including (i) social insurance; (ii) housing fund; (iii) statutory holidays, sick days and other allowances; (iv) subsidized meals; (v) medical checks, and, (vi) accommodation. Workers receive a copy of their contracts and the HR manual upon hiring.
Each manufacturing subsidiary has an area which houses the accommodation blocks and additional infrastructure. All employees have the right to obtain accommodation with the group subsidiaries, with 422 employees (or 49% of the total workforce) opting to stay in provided accommodation. Individual employees receive accommodation for free including all energy and water (including potable), with family accommodation charged a nominal fee of 150 RMB (22 USD equivalent) per month. The family accommodation (which can include spouse and children), comprises of a 1 bedroom apartment with en-suite facilities (including cooking facilities). Although the group policy restricts access of children only to the workers’ accommodation blocks, and most of the accommodation blocks are at a significant distance from the work site and log storage yards, the presence of young children on site presents a significant health and safety risk. As set forth in the ESAP #2, the Fenglin shall conduct an OHS assessment of the risks presented by the presence of young children within the worker’s accommodation blocks, and identify reasonable measures to ensure the protection of infants. This assessment shall include the evaluation of risks from exposure to dangerous and hazardous conditions if entering the work place, access to education and healthcare, as well as risks related to dwelling in accommodation and the potential life and fire safety risks. Single workers were housed 3 to a room, with en-suite toilet and washing facility. Each person had a designated bunk and a secure location to store belongings. Fire alarm, emergency exits, emergency and firefighting appliances (inspected monthly) were present within the block. It was stated that an appointed warden patrolled the block during the night.
Workers’ Organization:
A worker union with elected union leaders is set up at the group, as required by the All-China Federation of Trade Unions (ACFTU). The union head is elected by employees and the union management is independent of corporate management. There is no collective bargaining, however in accordance with the labor law of the PRC, the union does work with the group level HR management to settle grievances, and act as a platform for communication with workers.
Non-discrimination and Equal Opportunity:
As stated above, the group apply a policy of non-discrimination and equal opportunity in recruitment, however, do not have a specific written policy in place to ensure that this is clearly communicated and understood (
see ESAP #1).
Retrenchment:
Recently the Fenglin closed the Shangsi Huaxia Fenglin Wood Co., Ltd, with all 33 employees retrenched and compensated in accordance with the labor law of the PRC. The recent closure of the Nanning facility (the site currently being re-developed), resulted in retrenchment of 37 employees (or 16% of the total group work force). It was stated in the case of Nanning, an assessment of skills required for the new plant was undertaken, with all staff offered training, and/or redundancy. All staff who departed did so voluntarily. Retained staff are temporarily relocated to other manufacturing subsidiaries for training, during the construction phase of the new PB manufacturing plant, (all staff relocated for training were provided travel, accommodation and additional allowances.) The employment procedures have no policy and procedure for staff retrenchment (
see ESAP #1).
Grievance Mechanism
: Employee grievance can be either direct to manager or supervisor, or anonymous within suggestion boxes placed in the canteen locations of the subsidiaries. It was stated verbally that communal grievances, such as quality of canteen food was brought to the Union. Personal grievance can be brought to the manager, HR department or directly to the group level by the worker. As such the employee grievance mechanism, as reviewed during this due diligence is considered as compliant to PS2 requirements.
Occupational Health and Safety
: The group maintains an extensive list of OHS procedures that cover all aspects of operations within the group and the subsidiary companies. It was stated that there were no significant lost time events within any of the subsidiaries in the previous 12 months.
The group has in place accident logs, accident investigation, as well as a near miss reporting processes. To track OHS compliance, weekly OHS inspections at the subsidiary level are conducted, with quarterly OHS inspections conducted (at the subsidiary level) by the group level safety and EHS committees. The group have a set of emergency procedures that cover all operational activities in both Fenglin Forest and the manufacturing subsidiaries. Although the group has in place a risk based assessment approach for the identification of potential hazards, it was noted that operational risks are still present. During the site visits it was noted that the wood chipper plant can handle material of a certain diameter, with oversized (once entered the conveyor system) material required to be cut to size. To do this action, operators enter the conveyor belt (standing on top) and cut the round log to size with an electric powered chainsaw. The chainsaw connected to the main supply through an extension cord, with no circuit breaker. During this operation, it was noted that the chipper was still running, and that neither operator handling the chainsaw had the basic PPE of: (i) protective boots; (ii) chainsaw protective leggings; (iii) ear protectors; (iv) face guards; and, (v) anti vibration gloves. It was noted that the method and handling of the chainsaw suggested that the equipment was not effectively maintained. It was also noted that there was no guard rail along the inspection ramp that ran immediately parallel to the chipper conveyor belt. The current practice for management of oversized material entering the chipper system is considered as highly unsafe and if replicated at other subsidiaries is a significant risk to safety. As set forth in the ESAP #3 all log storage yards, and chipping facilities be subjected to an OHS review to: (i) identify potential hazards to workers, particularly those that may be life-threatening; (ii) identify preventive and protective measures, including modification, substitution, or elimination of potential hazard; and, (iii) identify additional training needs of workers.
Workers Engaged by Third Parties
: The main contractor working for the group is the EPC contractor constructing the new PB factory in Nanning. The engagement contract between the group, and the EPC contractor requires the EPC contractor to commit to OHS and EHS compliance during the construction of the project, and to abide by all relevant health and safety, and labor regulations. To ensure compliance to OHS needs, the group conduct OHS inspections on a weekly basis with the supervising engineering company, and the EPC contractor representatives on the construction site. A sample inspection report and corrective action report was reviewed. The group EPC contractor selection process was targeted to recruit an organization with the relevant experience and expertise, that complied with Fenglin E&S standards, including companies that were OHSAS18001 and ISO14001 certified, as well as legally licensed to operate. All certificates were verified by the group prior to engaging the EPC contractor. Within the engagement contract an additional clause disallowing the use of sub-contractors by the EPC is included, this was explained as an additional safe guard to limit the risk of unsafe, or illegal work practices occurring on the site. A site visit to the Nanning construction site confirmed OHS and PPE warning notices where present. Likewise, minor OHS discrepancies were noted such as inadequate PPE usage, and basic equipment not maintained to a reasonable standard. Fenglin is aware of these implementation problems and is working with the contractor to address these gaps. The client has established policies and procedures for managing and monitoring the performance of third-party employers in relation to the requirements OHS and EHS, and labor compliance. As set forth in ESAP #4 the Fenglin shall include within its supervision of the OHS compliance of the EPC contractor a requirement for random, unannounced OHS inspections by Fenglin and Supervising Engineering Company staffs. These additional inspections shall be logged and corrective actions communicated to the EPC contractor through the current process.
EPC workers have access to a confidential grievance, with the name and contact details of the group project manager displayed at the entrance to the construction site. No underage workers were noted at the construction site, nor at any group manufacturing subsidiary visited.
Supply Chain:
The group, and its operating subsidiaries, have a defined supply chain procurement procedure and process. The suppliers are broken down by class as follows: (i) micro enterprises with < 10 employees and < US$100,000 annual sales (95% of total suppliers and 10% of total raw waste fiber inputs); and, (ii) small and medium enterprises <300 employees, and < US$ 15 million in annual sales (5% of total suppliers and 90% of total raw waste fiber inputs). 41 medium suppliers are locked in to long term supply agreements. These long-term supply agreements include clauses on compliance to national labor laws and minimum standards for OHS. The group stated visual inspection of supplier facilities was conducted, but the group do not undertake any documented audit to confirm compliance to labor and OHS requirements. It is recognized that forest industry, and the forest processing sector are a high-risk sector for occupational hazards, with an average lost time injury rate of two-fold when compared to the general manufacturing sector. Due to this the group is required to implement a robust and recordable process for tracking primary suppliers’ child labor, forced labor and OHS compliance. As set forth in the ESAP #5, the group shall develop and implement a supply chain compliance assessment target, and procedure to ensure all primary suppliers, initially starting with supplier’s subject to long term raw wood waste supply agreements are at a minimum, compliant to relevant OHS PRC regulations, and do not employ child labor nor forced labor. This assessment target will define the classification of suppliers to be assessed (based on risk assessment), and a timewise action plan for implementation of the assessments.