Working Conditions and Management of Worker Relationship
As of August 2017, Celsia, EPSA's parent company, had approximately 1,550 direct employees, of whom 75 percent are men and 25 percent are women. Of the total number of employees, 15 percent of specialist level or above are women, 36 percent of managerial positions are occupied by women and 39 percent of director level. In addition, approximately 100 third-party workers will be hired by the company through contractors for the solar projects' construction.
Human Resources Policies and Procedures
Human Resources (HR) Policies and Procedures, Working Conditions and Terms of Employment
EPSA follows Celsia's corporate of policies and procedures applicable to all employees that reflect the Colombian labor code (known as the Código Sustantivo del Trabajo), which are consistent with PS2. Regular working hours arrangement are 44hs per week, which can be extended to 56hs if overtime is required and with additional increased compensation. Although two days of rest per week are granted to all workers, if overtime is required a minimum one day is mandatory. All workers have the right of 15 annual leave days, sick leave, and maternity leave.
The company offers its workers all basic benefits guaranteed by Colombian law. The company provides a compensation package agreed in the collective agreements with the labor unions, and additional benefits in order to attract and retain high-performing staff, including a compensation system based on performance and results, including life insurance, healthcare assistance, daycare assistance, and retirement funds. The company prioritizes local hiring and, whenever possible, in-house recruitment.
EPSA also follows Celsia Code of Conduct, an Human Rights Policy and a Code of Conduct for Contractors (Similar of its own) that lay out the ethical principles to be observed in order to avoid violations or actions that compromise human rights and/or workplace relations, including corporate governance, integrity, equality, transparency, professional appreciation, and sustainable development aspects. The Code of Conduct is communicated to all new employees during the induction process, and specific training programs associated with the code are conducted throughout the year. EPSA relies on Celsia's management committees (Comité de Convivencia Laboral, Comité Laboral, Comité para la Gestión del Pacto Colectivo), which include executive directors and managers, have overall responsibility for the implementation of the EPSA's codes and policies. Any ethical misconduct or violation of the codes is communicated to a manager, submitted to the Conduct Management Committee, and/or registered in the external ombudsman channel.
http://www.celsia.com/es/L%C3%ADnea-de-Transparencia
Workers' Organization
As per the Colombian Labor code (Código Sustantivo del Trabajo) and as determined in the company's Code of Conduct, employees have the right to freedom of association and collective bargaining. EPSAs employees are registered with and represented by unions. In 2016 73% of Celsia's employees were covered by collective agreements. The company fully abides by the terms of salaries and benefits negotiated through collective bargaining.
Non-discrimination and Equal Opportunity
Although EPSA explicitly stands against discrimination in its policies, Colombian labor laws prevent women from working on overnight shifts and doing some hazardous works (including electrical hazards), which restricts some possibilities of work for women in EPSA. On the other hand, Colombia has a set of laws that protect individuals, or a group of people, from discrimination, which EPSA abides.
Grievance Mechanism
Generally, grievances can be channeled to HR staff directly, but if confidentiality is required and specially if related to EPSA's Code of conduct, it can be lodged on
a Transparency Line, which consists of a telephone channel and an e-mail available for shareholders, employees, suppliers, contractors, customers and the public to inform in a confidential way the alleged breach of the Code and the lack of ethics in business. Grievances are channeled to three committees as appropriate: Labor Acquaintanceship Committee, for resolutions of internal conflicts; Labor Committee, as defined in collective bargain and for the cases that needs labor unions intervention regarding labor/worker's rights; and finally Collective Bargain Management Committee, that is specific for the issues covered in these agreements.
Protecting the Work Force
EPSA abides by all legal prohibitions against under-age employment, forced labor, or any kind of irregular work. Minimum age of employment at the company is 18 years old, except for apprentices, who can range from 15 to 18 years of age. The Apprenticeship Program is highly regulated and young workers are required to be enrolled in school and to take formal training. The Program stipulates a maximum of six hours of work per day and prohibits night work and hazardous or unhealthy work for all apprentices below the age of eighteen
On the other hand, the commercial contract signed with the contractors establishes the obligation to comply with the labor regulations. To this end, policies that protect wages and social benefits in favor of their workers are constituted in order to guarantee the effective payment of their rights. In addition to the above, there is an internal area of contractor management that performs periodic monitoring and audits with the objective of guaranteeing both compliance with the object of the contract, as well as complying with its labor obligations and the Law in general.
Occupational Health and Safety
EPSA follows Celsia's formal management system covering OHS matters including the following elements: Policy, leadership commitment, risk management, competence and training, emergency preparedness, accidents report & investigation, recording and knowledge management, communication, audits & management of results, and change management.
EPSA conducts OHS risk assessment of its operations and risks are classified based on its probability of occurrence
and severity. EPSA explores options to first eliminate the sources of risks and then, if not possible, they follow an
hierarchy of risk mitigation measures implementing engineering solutions, administrative measures, and as a last choice providing personal protective equipment (or a combination of measures). At a corporate level, Celsia reported Lost Time Injury Frequency Rate LTIFR (# of accidents per million worked hs) of 9.1 for its direct employees and 40.28 for contractors. While Celsia's internal performance is considered very high when compared to average performance in developed countries (4.5 in US), performance of Celsia's contractors is critical (10X above average in US). EPSA has just recently hired a highly-qualified consulting firm (DuPont) to identify opportunities to enhance OHS governance and improve current OHS performance and as a set forth in ESAP #2, EPSA must provide a copy of the report from DuPont with applicable measures to improve EPSA's OHS performance and a plan for implementation.
EPSA has in place series of occupational safety procedures for hazardous works such as Hazardous energies control (electrical hazards), welding and hot work, working at heights, confined spaces, excavations (construction) and demolition of infrastructure, tunnels construction, use of explosives, cargo lift, working with radiological sources, operation of machines and vehicles, among others.
All these requirements are gathered in a book for contractors that is annexed to the contracts with construction firms. EPSA/Celsia conducts periodic audits off all contracts covering engineering aspects, schedule of completion, budget and costs, quality aspects, environment and OHS. A final aggregate performance rating is assigned to contractors based on the sum of results from individual performance factors. Going forward, and as set forth in ESAP action #3, Celsia /EPSA must enhance its current audit and supervision procedure, including individual scores for contractor's environmental and OHS performance (Satisfactory, partially Satisfactory and Unsatisfactory). As a minimum, if contractors are found violating rules for hazardous works or activities found to have not acceptable risks in the hazards and risks assessment (Matriz de Riesgo), their performance should be rated as unsatisfactory. Celsia /EPSA must also define, as set forth in ESAP action #4, a matrix of consequences for non-performing contractors, including increased frequency of the audits and oversight, and contractual penalties for repeated violations.
Workers Engaged by Third Parties
EPSA relies on several contract firms for construction and maintenance of power generation facilities, transmission lines and substations. EPSA follows Celsia's series of labor requirements for contractors gathered in the Manual for Contractors, which is annexed to contracts and are legally binding. These requirements include demonstration of existence of reliable labor management system, evidence of compliance with social security deposits, existence of labor written contracts for all employees, compliance with applicable labor laws and terms of employments regarding working time and overtime, rest days, annual, sick and pregnancy leave, compensation and so forth.