As of February 2018, Sable Farming employed 1,409 permanent staff of which 29% were women. In addition to the permanent staff, Sable Farming also employed a total of 909 casual staff of which nearly 56% where women. The number of casual staff varies by season and are employed for activities such as planting, harvesting of coffee berries and harvesting macadamia nuts, loading, etc. As of February 2018, Gold Crown employed 214 permanent staff of which 31% were women; a further 552 staff were employed either as casual workers or those employed via third parties, of which 39% were women. Workers are directly recruited without the use of labor intermediaries. Both Sable Farming and Gold Crown each have a HR Manager.
Human Resources Policies and Procedures. Sable Farming and Gold Crown, each maintain a set of HR policies and/or policy statements that cover Non-discrimination, Child Labour, Forced Labour, Labour Grievances and Sexual Harassment. These are displayed at strategic areas in both Gold Crown facilities and at the Sable Farming estates, for workers to refer to. While freedom of association is a current practice at Sable Farming, there is no policy or policy statement that clearly specifies adherence to this principle. Sable Farming does not have a HR Procedures Manual, whereas Gold Crown is in the process of drafting one. HR policies, procedures and the terms and conditions of employment at both companies are governed by the respective countries labour legislation and certification requirements.
Going forward, as part of ESAP action # 4, Global Tea shall develop a set of corporate HR policies that cover Non-discrimination and Equal Opportunity, Child Labour, Forced Labour, Freedom of Association, Labour Grievances, and Sexual Harassment that are cascaded down to all subsidiaries. Furthermore, both Sable Farming and Gold Crown shall update or develop a HR Manual to account for the corporate HR policies and include the following: recruitment procedures; induction procedures; terms and conditions of employment (aligned to national legislation requirements); reference to the Corporate E&S policies; OHS requirements; performance management; procedures for workers representation or committees; disciplinary procedures including explicit provisions for sexual harassment, the labour grievance mechanism; and termination of contract and dismissal. The HR policies and procedures will apply to all categories of employment (permanent, temporary and seasonal/ daily) across all of Sable Farming and Gold Crown operations. These will be made accessible and clearly communicated to all staff (in English and local language as necessary).
Furthermore, as part of ESAP action # 5, taking into account the large female workforce and a higher proportion of women in casual employment, IFC would like to support an assessment of Sable Farming and Gold Crown operations including its policies, procedures and plans, with a view towards enhancing women’s employment opportunities and terms of employment and enabling a platform to receive and addressing grievances (both community and labour related) that are gender sensitive.
Working Conditions and Terms of Employment. All staff at both Sable Farming and Gold Crown, whether they are permanent or casual, have written contracts or employment agreements. These contracts/ agreements specify the employment duration, job grade or function, salary and in the case of permanent employees, other benefits and annual leave entitlements. Sable Farming contracts/ agreements also refer to either a set of terms and conditions of service (for permanent staff) or conditions of employment for daily staff (or causal labour), intended to comply with the Employment Act No 6 of 2000 of Malawi. These cover references to wages and benefits; hours of work; rest days; overtime arrangements and overtime compensation; breaks; and leave for illness, maternity, and holiday, etc. The terms and conditions are displayed at various locations in both estates. At Gold Crown, there is no specific document covering the terms and condition of employment, instead this is governed by the Labour Act 2017, a copy of which is posted on notice boards. Going forward, Global Tea shall include a statement in the employment contract or agreement, to acknowledge that the employee has received, reviewed and understood the HR policies and procedures and the terms of employment (as per ESAP action # 4).
All staff at both Sable Farming and Gold Crown were paid more than the statutory minimum daily wage in the respective countries, with overtime paid on the basis of national legislation. In case of certain functions such as slashing, macadamia harvesting, sorting of coffee green beans and coffee harvesting at Sable Farming, where work is piece rated, pro rata wages are given according to the time worked up a maximum of 8 hours in a day (normal working hours). Sable Farming has introduced time sheets for the workers who are employed on a task basis to monitor their working hours.
Sable Farming also provides a range of benefits to staff including pension (for permanent staff), staff accommodation (where this is needed e.g. in remote locations such as Ngapani), access to a medical clinic and school (in the case of Ngapani) and lunch and drinking water. For those eligible staff not receiving housing, Sable Farming pays an allowance for rental. Both Sable Farming and Gold Crown provide cover for workplace injuries and compensation.
IFC visited the staff housing in Ngapani estate and noted that most of the houses were in adequate condition with basic facilities such as common water points, common sanitation facilities and waste disposal areas provided and accessible to residents. The quality of water was periodically checked as per the Water and Wastewater Analysis Procedure. Houses consisted of different types and allocation depended on household size and employment grade. In addition to individual houses, Sable Farming also provides and maintains dormitory housing at the Mapanga estate. IFC was not able to visit all the housing facilities at the time of the appraisal. Going forward, as part of ESAP action # 6, Global Tea shall review the provision of staff accommodation at the estates relative to IFC PS 4 including the IFC Guidance Note on Worker Accommodation so as to ensure alignment. Based on the review findings, Sable Farming will develop and implement a plan of improvements.
Protecting the Work Force. Both Sable Farming and Gold Crown have policies in place that prohibits employment of any person below the age of 18 years and the use of forced or bonded labor. In a recent analyses of staff ages at Ngapani estate, Sable Farming identified five workers who were between the ages of 16 to 18 years. Although this goes against their stated minimum age policy, under Malawi Labour Law – Employment Act 2000 No 6 of 2000, children between the age of 14 to 18 are permitted to work provided a consent letter from the parents is obtained to allow them to work in basic agriculture operations which are not harmful to the persons safety, health, education, moral or development of such person. Sable Farming has subsequently obtained such a consent for the five persons identified; furthermore, in order to strengthen the age verification process in the absence of identity cards, Sable Farming will require job applicants to either present an identity card showing proof of age or a letter from parents or chief confirming their age.
Workers’ Organizations. At the time of appraisal there were no employees at either Sable Farming or at Gold Crown, who were members of a union. Both companies allow the freedom of association as required by their respective country’s legislation. Sable Farming has facilitated the setup of a Joint Consultative Committee (JCC). IFC met representatives of the Ngapani JCC during the appraisal visit. Staff elect their own representative delegates on a three-year basis among the workers from the estate. The JCC represents permanent workers (who have been employed for at least a year) to take up issues/ grievances to Sable Farming management to be heard and discussed. Meetings between management and the JCC are held at least twice a year at a minimum and recorded to ensure follow up. Casual labour employed for less than a year are not represented and not all estates/ divisions have a functional JCC. Gold Crown facilities have a workers committee that plays a similar role to that of the JCC. According to staff there is a good working relationship with Gold Crown management.
Labour Grievance Mechanism. Whilst Sable Farming has a Labour Grievance Policy, a formal written procedure or mechanism which is understood by and accessible to all workers including casual labour do not yet exist. Gold Crown has in place a structured grievance procedure. Going forward, as per ESAP action # 7, Global Tea shall develop or update (as relevant) and implement a labour grievance mechanism that is accessible to all workers of Sable Farming and Gold Crown, regardless of their types of contracts and allow for anonymous grievances and have the appropriate channels to address sexual harassment complaints (see ESAP action # 5). Each company will inform its workers about the objectives and procedures for the Labour Grievance Mechanism and the results of grievance evaluation and actions taken to resolve reported grievances.
Occupational Health and Safety. At Sable Farming, the farm managers at each estate, supported by the HR Manager (or the Personnel Officer in the case of Ngapani) have an oversight role over workers’ occupational health and safety, and overall welfare. As part of its ESMS, Sable Farming maintains an OHS Policy supported by comprehensive set of SOPs reflecting all the major risks in relation to the nature of operations. These include SOPs on personal protection equipment, noise and air emissions, electrical hazards, hazardous material, mechanical safety, handling of pesticides and exposure, etc. All divisions have an OHS Committee (with both management and staff representatives). The main role of the OHS Committee is to review and improve the OHS performance at all estates. Divisions also have a First Aid Committee and a Fire Fighting Committee. Workers engaged in hazardous tasks at the plantations are issued appropriate PPE. Gold Crown has established policies and procedures on health and safety which have been communicated to workers through training and displaying them on the noticeboards. The Quality Assurance Manager, in conjunction with the Operations Manager, is responsible for the implementation of these health and safety policies. In addition, both facilities have Health and Safety Committees. In 2017, Gold Crown facilities underwent an OHS audit as per the statutory requirements. A few recommendations for minor improvements have been made which Gold Crown is implementing over the course of the year. Periodical training is provided to staff at both Sable Farming and Gold Crown as per a training schedule developed at the start of the year and training records maintained.
A log of injuries is maintained for both Sable Farming and Gold Crown. All accidents are recorded together with the date, name, a short description of the injury and actions undertaken. Most accidents recorded in 2017 at both companies were minor, related to falls, cuts and bruises.
Workers engaged by third-parties. Currently, Sable Farming does not have any contractors undertaking any work at the estates. It is likely that the construction of the new Gold Crown facility will be contracted out to a construction contractor. Going forward, as per ESAP item # 8, Global Tea shall require all its contractors to observe its HR, E&S and OHS Policies, as well as any national OHS and labor regulations. All the above-mentioned will be introduced as binding conditions in the contracts made with the contractors. Global Tea will establish regular inspection mechanisms to ensure compliance of the contractor with the contractual requirements including the use of external consultants to undertake periodic audits, as required. Global Tea shall also ensure that the contractor either has in place its own employee grievance procedure or facilitate access to the company’s grievance procedure for contractor’s employees working on site.
Supply Chain. Sable Farming is supporting 3000 smallholder farmers to grow macadamia in Thyolo and Mzimba District. The role of Sable Farming is to develop a nursery to supply 300,000 macadamia plants and train extension workers from an NGO who will in turn train the smallholder farmers. Sable Farming will purchase the harvested nuts from collection centers and may build a facility to process these nuts. The smallholder component started in 2016. A similar smallholder scheme for coffee is also envisaged for together with support from IFC and GAFSP. Sable Farming will support the smallholder farmers to achieve certification. Going forward, as per ESAP action # 9, Global Tea shall develop a supply chain management procedure for sourcing (macadamia nuts and coffee) from smallholder farmers that are adhering to good agricultural practices (including avoidance of child/forced labor and adherence to good OHS practices), and, over time, that have received certification.