Human Resource Policy and Management. Within the context of the existing Tiryaki project, the Company has agreed to revise its Human Resources (HR) Policy to ensure consistency in rights of blue and white collar workers and include a section on workers’ right to form/join professional trade unions and the right for collective bargaining. The new HR Policy which was finalized and submitted to IFC in July 2012 includes information regarding employment terms, service terms, duties, rights, responsibilities, trainings, promotions, performance assessment, and awards as well as disciplinary actions and conditions on termination of contract. HR Policy also mentions freedom of association and non-discrimination requirements of IFC’s PS2. Additionally, a handbook including the information on working conditions and health and safety issues is provided to the new employees. Tiryaki currently employs 612 peoples, including 228 managerial and 384 operational staffs. Among these, female workers constitute approximately 23 percent of the total workforce. Currently there are 27 white collar and 71 blue collar employees working in Mersin Plant. The employment figure is expected to increase when the plant is fully operational. HR activities for Mersin Plant, including recruitment, waging policy etc. are organized from Gaziantep office. In waging system, blue collar employees work for minimum wage in addition to overtime payments (270 hours/annum at most). Scale system is applied for waging system of white collar employees. In determination of wages for white collar personnel life standards at the cities where plants are located are taken into account. Vouchers are given to every employee for religious holidays.
Retrenchment: The number of employees has decreased about 10% since the last two years mainly due to moving of administrative personnel to Istanbul for white collars and restructuring the production process for blue collars. This retrenchment process was carried out in line with Turkish Labor Law, indemnities and all rights were paid and no related court case was reported. No collective redundancy is determined to be of concern. Should collective dismissals become necessary, Tiryaki is committed to prepare a retrenchment plan based on consultations with the affected workers, and in accordance with local Labor Codes and IFC’s PS2 requirements.
Workers Organization and Grievance Mechanism: There is presently no active trade union at the Tiryaki facilities, although Tiryaki has indicated that it does not prohibit the establishment of workers’ associations at any of its facilities. Worker representatives for nuts and pulses departments have already been selected as part of client’s committment to introduce election for worker representatives as an alternative mean to workers’ organizations for its employees to express their concerns and grievances as outlined in the ESAP of the existing project ( #28467). The documentation regarding elections has been
provided to IFC. The Company has placed a number of suggestion boxes at locations throughout the facilities to allow employees to submit suggestions or complaints and selected suggestions are awarded. As well as these internal grievance mechanisms, external worker protection mechanisms are ensured by the national labor laws and union activities, where relevant.
Occupational Health and Safety (OHS). Tiryaki Gaziantep plant operates in accordance with an OHSAS 18001 certified occupational health and safety management system and this includes risk assessment studies, accident root cause analysis and reporting. The Company is also obliged to comply with national OHS legislation which establishes the general principles relating to the prevention of occupational risks, protection of workers at the workplace, elimination of risk factors and occupational accidents, training of workers and their representatives, and general guidelines for the enforcement of these principles. Tiryaki has developed an OHS training program to cover regulatory requirements, duties and responsibilities, and job-specific risks of employees in line with the local legislation requirements. Bimonthly OHS meeting are held with the participation of occupational physician and nurse, representatives from HR department, technical staff and Safety Officer to identify risks and to continuously improve workplace OHS conditions. Safety officer working in Gaziantep facility visits Mersin facility 2-3 times per month and reports his findings with top management regularly. A medical room and a doctor was available on site. EHS issues have been included in the contracts and contractors that do not adhere to health and safety rules were issued verbal and written notice or a certain amount of fine depending on the continuation of the violation. No lost time accident was reported during the construction period.
A workplace physician works several days a week in the factory in line with the national Occupational Health and Safety legislation (No: 25311, dated December 9, 2003). Construction workers also can benefit from same services than the direct employees. A medical examination is required for all workers upon their recruitment. Staff also undergoes medical examination annually, including lung and throat screenings and audiometric tests. First aid kits are available for easy access, where needed. The Company ensures that at least 10% of its employees received first aid training. The Maintenance Department is responsible for proper operations of plant equipment using an established preventive maintenance program.
Gaziantep facility’s lost time injury frequency rates (LTIFR) are 14.5 and 30 and average work days lost 21 and 4.4 in 2012 and 2013 respectively. LTIFR is higher than sector average of 7 (Reference Frequency Rates By Sector (LTIFR) Injuries per million hours worked - based on 2010 USA data) . No lost time workplace accidents have been recorded at Mersin facility. The Compa
ny will have continuous efforts to reduce number of accidents. In accordance with the timeframe outlined in the ESAP of the existing project (#28467), the Company will implement a work permission system and procedures including hot works, electricity, work at height and confined spaces. The work permit system has been introduced in Mersin for construction works. Tiryaki has performed its fourth risk assessment at Gaziantep facility and its first risk assessment at Mersin facility to further reduce the risk of accidents as set forth in the ESAP of the existing project (#28467). In Mersin facility, the construction of 45 silos has been completed and some of them are currently in use. The process lines for red lentils and rice are completed and are in the testing phase. Beans and chickpeas process lines will be installed after testing of the existing lines is completed. During the site visit of the IFC specialist, it was observed at the Mersin facility that the bags stored in the warehouses were piled too high that goes beyond the requirement of maximum 3 m height outlined in the Turkish OHS regulation. The Company will make sure stack heights of the bags in the warehouses do not exceed the required limit value. Housekeeping practices were observed to be mostly in good conditions however, it was not clear if the dust evacuator were working properly since considerable amount of dust existed particularly at pit and tower location. Based on this observation, IFC requested the Company to perform a test for measuring performance of the evacuator and take corrective actions, including enforcement and monitoring of cleaning routine by the management and upgrading or replacement of the equipment. It was also noticed that noise levels at the processing plants were quite high. To address this issue, there is an action item in the ESAP of the existing project (#28467) for measurement of dust, noise, light and temperature at Mersin facility and the results of the measurements will be shared with IFC in the AMR. The Company also completed thermo-graphic analyses as outlined in the existing ESAP ( #28467) and is in the process of deriving outcomes and relevant action plan. Personal Protective Equipment (PPE) usage is generally adequate at the facilities. However, it was observed during the site visit that some contractors did not use safety shoes and other PPE for safety at work. The client was advised to effectively manage contractors’ compliance to health and safety issues as outlined in the contracts.
Fire Safety: At the Gaziantep facility, key fire prevention equipment, including fire extinguishers and fire hydrants, as well as evacuation signs are in place. The Mersin facility has been constructed, and will be operated in full compliance with local building codes, local fire department regulations, local legal/insurance requirements, and in accordance with an internationally accepted Life and Fire Safety (L&FS) standard.
Supply Chain: Tiryaki’s primar
y products are pulses (lentils, rice, chickpeas, peas, bulgur and beans - 49% total), grains (barley, wheat and corn – 35% total), nuts (pistachio, almond, walnut, and peanut – 9% total) and other products (oil seeds, organic cotton and animal feeds – 7% total). More than 60% of overall sourcing is international whereas the remaining 40% is domestic. Domestic sourcing is done through brokers. International sourcing is done from contracted farmers for organic products and from organized markets for conventional products. The supply chain departments maintain written specifications for ingredients of products. The purchasing information requests the following documents to be shipped with every lot of incoming materials: Health certificate; GMO certificate with the shipment lot number; Data sheet including pesticide residues and heavy metals analysis; Product specifications; Aflatoxin certificate; Fumigations certificate; Allergen information. Incoming lots are sampled and tested against certificates of analysis. Test results are maintained by Quality Control department. Some of the commodities such as paddy, soy bean, hazelnut and cotton purchased by Tiryaki are of concern due to supply chain issues. Child labor, migrant labor and biodiversity issues are the major concerns for supply chain of these commodities and in order mitigate these issues and expand the scope of its supply chain’s assessment of suppliers in terms of these risks, the Company started the mapping of its commodities sourcing. A draft study including an initial assessment of IFC has been prepared and updated by the client and IFC’s E&S specialist using IFC’s GMAP tool. Based on this study, there are 24 commodities purchased from 35 different countries. The Company met with ECOM which is an existing IFC Client to have guidance on supply chain risk assessment and management and drafted a management system’s supply chain procedure. Going forward, the Company will complete the remaining actions on supply chain management outlined in the ESAP of the existing Tiryaki project (#28467), including the development and implementation of written procedures to identify harmful child labor, forced labor, and biodiversity issues and the revision of supplier agreements to include provisions to ensure child or forced labor and issues related to biodiversity due to conversion of natural/critical habitats are avoided.
Hazelnut was started to be traded by the Company in 2012 and 250 tones/year is supplied from two trader companies in Turkey to be sold in internal market. In the meantime, Fair Labor Association (FLA) reported that the presence of illegal foreign workers mainly from Georgia, child labor, lack of employment records, compensation discrimination, harassment (
http://www.fairlabor.org/sites/default/files/documents/reports/nestle_hazelnut_report.pdf). The Company will prepare a Supplier Code of Conduct for hazelnut and will make its best efforts to supply hazelnut from fair trade suppliers
, as per the attached ESAP.