Working Conditions and Management of Worker Relationship
CPFLR has developed and implemented a human resources policy that is based on solid procedures and is aligned with Brazilian labor laws. Brazil is a signatory to numerous international conventions and treaties. Those relevant to labor rights include: the International Labor Organization (ILO) Convention 87 on Freedom of Association and Protection of the Right to Organize; the International Covenant on Civil and Political Rights; the American Convention on Human Rights; and the International Covenant on Economic, Social and Cultural Rights.
The terms of employment, such as wages and benefits, hours of work, overtime arrangements and overtime compensation, annual and sick leave, maternity leave, vacation and holiday, are established by national labor regulations. Although Brazilian workers are generally familiar with the national terms of employment, during the recruiting phase, the Company also informs candidates and newly hired workers about the specific terms of their job positions. Additional Workers’ benefits include medical and dental assistance, social security, meal and transportation vouchers, among others. The program for career development includes assistance for education (undergraduate and graduate school as well as incentive for a second language).
CPFLR’s Code of Conduct, which is provided to all workers and is also available at CFPLR’s website (
http://www.cpflrenovaveis.com.br/show.aspx?idCanal=lnozIhi0Q5ZkqLXQd8v1EQ==), defines some of the workers and employer’s rights and responsibilities. The Code of Conduct also presents information regarding equal opportunities, non-discrimination, support for education, grievance mechanism, the right to free association, alcohol and drugs, harassment at the workplace, etc.
Grievance Mechanisms – CPFLR’s has a Corporate Code of Conduct Committee that is responsible for receiving and examining all comments and complaints that are received from known or anonymous sources. Means of grievance mechanisms include toll-free number (0800 77 02050), e-mail (
mailto:etica@cpfl.com.br), written correspondence (Caixa Postal No 1408, CEP 13088-900) and information available at the Company’s website. (
http://www.cpflrenovaveis.com.br/fale_conosco.aspx).
Workers’ Organizations - CPFLR’s employees belong to one of four regional chapters of the Sindicato dos Eletrocitários (SINDIELETRO, Unions of Electrical Sector Workers). Although this is a national union, CPFLR signs agreements with regional chapters in each state the Company operates (i.e., Rio Grande do Norte, Rio Grande do Sul, Minas Gerais, and São Paulo). These agreements provide specific provisions for minimal salary, percentage of annual rates, work hours, etc. Employees may also voice their grievances through these syndicates.
Protecting the Work Force – Child labor and forced labor are strictly prohibited under Brazilian laws and the Company verifies the age of job applicants by requi
rement proof of age. However, in compliance with Law Nº10.097/00 that requires training opportunities for teenagers (“Formação Menor Aprendiz”), CPFLR offers trainee opportunities that allows for professional development of teens and their participation in the work market. The Brazilian government has determined that teenagers as young as 14 can participate in the “Menor Aprendiz” Program. However, PCFLR has established a minimal age of 16 for teenagers to participate in the program offered through the Company. To engage in full-time employment, workers must be 18 years old. Employment contracts and the Company’s employment rules do not allow for circumstances that could be construed as forced labor.
Occupational Health and Safety – CPFLR has a workforce of 330 employees, of which 92 are dedicated to operations of facilities and the remaining 238 are dedicated to various administrative, corporate and supporting duties. CFPLR reports zero fatalities and accidents with lost time for its operations and a lost time incident rate (LTIR) of 1.5 for activities related to construction of new facilities, which is considered low when compared to the LTIR for the civil construction sector in USA.
CPFLR developed an integrated management system that is based on ISO 9001, ISO 14001 and OHSAS 18001. Key performance indicators have been established and results are compared to these indicators to assess the overall effectiveness of plans and procedures.
During the construction phase of the project, according to Brazilian legal requirements, contractors responsible for civil construction will prepare and implement a series of occupational health and safety (OHS) management plans, including:
Medical Surveillance Program (PCMSO, Programa de Controle Médico e Saúde Ocupacional);
Internal Commission for Prevention of Accidents (CIPA, Comissão Interna de Prevenção de Acidentes);
Personal Protective Equipment (PPE) Program; and
Environmental Risk Prevention Program (PPRA, Programa de Prevenção de Riscos Ambientais).
This and other plans are prepared in accordance with the requirements of the Ministry of Labor and Employment’s regulatory norms (NRs in Portuguese). For verification of compliance with these occupational health and safety (OHS) requirements, CPFLR has secured the services of Prevent Work, a Brazilian consultancy dedicated to OHS compliance services. Prevent Work also provides training and drills for the various types of emergency situations associated with the nature of the Company’s operations. Prevent Work conducts monthly audits at all facilities and maintains OGH managers and technicians at the constructions sites. The results of the audits lead to the development of corrective actions plans, whose implementation are supervised and verified by Prevent Work.
For the operations of existing facilities, CPFLR’s OHS Management System contains a comprehensive set of plans and procedures covering such aspects as:
- Identification and assessme
nt of potential OHS risks;
OHS operational procedures including: work in confined spaces; machine safety; potential exposures to radioactive energy sources; work in heights; electrical safety and lock-out-tag-out procedures; maintenance of boilers, fire prevention systems, permit-required activities; handling of chemical substances etc.; and
Training, drills and training effectiveness reviews.
All ECP contractor workers are trained in the basic EHS elements of construction phase during a induction program that includes company’s Safety Policy as well as Brazilian labor law and Regulatory Norms and covers the following aspects: use of Personal Protective Equipment (PPE); electrical safety; machine safety; unhealthy and hazardous activities and operations; ergonomics; civil works services; fire safety; sanitary and welfare conditions at work; unsafe practices; implications of personal safety factors in accident / incident rates; safe work permits; housekeeping practices; safety signage; work in heights and use of personal fall protection; use of lifting equipment; and emergency planning (including first aid and rescue operations). Contractors are required to maintain registries of the training courses recording attendance and topics covered.
CPFLR also conducts annually an OHS retreat called SIPAT (Semana Interna de Prevensão de Acidentes do Trabalho), in which accident prevention practices are discussed and stressed with workers of all sites.
High-Voltage Power Lines – CPFLR is responsible for the O&M of transmission lines that connect their power generation facilities to substations that are operated by state transmission and distribution companies, which are connected to the national grid. Field observations confirm that CPFLR uses qualified contractors that have written procedures to conduct maintenance and repairs of high-voltage lines. Moving forward, CPFLR will develop and implement its own procedures for conducting work on high-voltage lines and include these procedures in the ESMS.
Workers Engaged by Third Parties - CPFLR has established policies and procedures to manage and monitor the performance of contracted workers and uses terms and conditions included in contractual agreements to ensure compliance with in-country requirements. Moving forward, CPFLR will implement procedures to inspect housing conditions of workers engaged by contractors who are housed at rented properties in the nearby communities or at workers’ accommodations built for the construction of CPFLR’s projects. The objective of such inspections is to verify that housing conditions are aligned with Brazilian regulatory norms, NR 18 and NR 24