Human Resources Policies and Procedures
EBP’s Human Resources (HR) policies and procedures are based on the Enel’s Code of Ethics and Human Rights Policy. EBP has developed a number of company level policies and procedures which lay out its approach to key HR matters, and which are aligned with Brazilian labor laws. Brazil is a signatory to numerous international conventions and treaties. Those relevant to labor rights include: the International Labor Organization (ILO) Convention 87 on Freedom of Association and Protection of the Right to Organize; the International Covenant on Civil and Political Rights; the American Convention on Human Rights; and the International Covenant on Economic, Social and Cultural Rights.
Enel’s Code of Ethics expresses the ethical commitments and responsibilities in the performance of the business activities by the employees of Enel’s companies (including direct and indirect subsidiaries). It defines Enel’s commitments in managing its employees and the fundamental employee’s rights and responsibilities. The Code of Ethics is based on 16 general principles: impartiality, honesty, conduct in case of potential conflicts of interest, confidentiality, relations with shareholders, safeguarding shareholder value, value of human resources, equitable exercise of authority, integrity, transparent and complete information, diligence, correct and fair conduct in any renegotiation of contracts, quality, fair competition, responsibility toward the community, environmental protection. The Code of Ethics is available at EGP website (
http://www.enelgreenpower.com/en-GB/ela/). As part of induction in EBP, new staff are provided with the Code of Ethics translated in the Portuguese language as well as all other Health and Safety policies and procedures relevant to Brazil.
As described above in Performance Standard 1, EBP also adheres to Enel’s Human Rights Policy. As a signatory of the UN Global Compact (and of PACI), the company has a Zero Tolerance of Corruption Plan, compliant with the tenth principle of the UN Global Compact. The Organizational and Management Model adopted by the Board of Directors, pursuant to the Italian Legislative Decree 231/01, has the scope of the construction of a structured, organic system of procedures and control activities, to be undertaken to prevent the commission of crimes and offences, including the definition of the relevant non-compliance management and disciplinary systems to be applied by the companies of the Group.
Working Conditions and Terms of Employment
EBP and its subsidiaries have around 235 permanent employees. The terms of employment are established by national labor regulations, and are stated in the company’s employee contracts, in the collective bargaining agreements signed with the workers’ organizations, and in the internal procedures. Additional workers’ benefits include health insurance and medical assistance, among others. Working conditions (including heal
th, safety and security); employee termination; prohibition to employ minors; disciplinary actions; workers’ rights and obligations; employer’s rights and obligations are defined in the existing policies and procedures. A committee has been formed to review and decide on any management action and proposal, before proceeding with the dismissal of an employee, within the rights given to the employer by the legislation and in agreement with the conditions stated in the applicable collective bargaining agreement. The Human Rights Policy rejects any form of harassment; physical, verbal, sexual or psychological abuse; threats; or intimidation in the workplace.
The five WPPs do not involve the use of migrant workers, being that the construction and operation workforce are mostly national and there is no use of dedicated worker accommodation camps. If the need for workers accommodation camps is identified in future projects, EBP will review the conditions of the camps, as part of its contractual arrangements with its contractors, and will establish and implement requirements on the quality and management of the accommodation and provision of basic services, as envisaged in paragraph 12 of PS 2.
Workers’ Organizations
Freedom of association and collective bargaining in the labor sphere are promoted and respected in EBP, and they are part of Enel’s commitments to obligations assumed through signing the UN Global Compact. In June 2013, Enel signed a Global Framework Agreement with global unions Public Services International and IndustriALL.
Consistent with the corporate’s policies, EBP supports collective bargaining and signed collective agreement with unions in each state in which it operates. These agreements provide specific provisions for salary and payment, work days, contract management, benefits, rights and duties, occupational health and safety, and workers’ organization and relations. Employees may also voice their grievances through these unions. The collective bargaining agreements apply to all EBP’s employees, irrespective of their actual participation in one of the unions. The company expects all contractors, suppliers and collaborators to also uphold the rights to freedom of association and collective bargaining via signing up to implement its Code of Ethics. Compliance is checked via a system of questionnaires and audits by the both Procurement and Audit Units. Failure to comply with any of these principles may lead into contract cancellation.
Non-Discrimination and Equal Opportunity
EBP’s payroll is about 79 percent male and 21 percent female, out of which approximately 16 percent of the managerial positions with the rest of the female employees hired for technical and clerical positions.
Enel is committed to avoid all forms of discrimination against its employees, based on the age, gender, sexual orientation, health, race, nationality, political opinions or religious beliefs of its counterparties. The Group pro
motes the professional and personal development of all its employees, ensuring equal opportunities through the implementation of its policies. Per its Code of Ethics, personnel selection, management, evaluation and development are based on whether the required job profile corresponds to the employee’s characteristics and/or on considerations of merit. Access to roles and positions is also determined by considering expertise and ability. The company encourages the involvement of employees in the performance of their work and their participation in discussions and decisions on corporate goals and opportunities for their career and professional development. Individual’s privacy is respected.
Information and training instruments are available for EBP’s employees and great emphasis is given to the enhancement and opportunities for specific skills and to maintain the professional value of the company’s personnel. Induction training is provided to all newly hired workers, including technical, human resources, and occupational health and safety and environmental modules. Training plans are developed and implemented, including corporate level training. Training records are maintained in the personnel information system.
The requirements of non-discrimination and equal opportunities are extended to all contractors, suppliers and collaborators via their adoption of the Code of Ethics, as part of the contractual obligations. With respect to the workers engaged by third parties (contracted workers), including contractors and their subcontractors, their records, including proofs of contract, age, training and medical fitness among others, are collected and verified by the company. Relevant documents were observed at the site offices visited by IFC.
Grievance Mechanism
EBP uses a variety of methods to enable staff to raise internal grievances or comment on HR-related matters. Human Resources officers are located in the company’s offices and they are the first direct point of contact for employees in collecting their concerns, recommendations and complaints.
As stated in the Enel’s Human Rights Policy, there is a reporting mechanism to the Audit Unit which is open to both employees and external stakeholders, whenever stakeholders perceive an adverse impact. Means of reporting include, for the employee, the company intranet, or for all stakeholders, including external ones, by e-mail (
mailto:audit.enel.codice.etico@enel.com) or by post to Enel SpA - Audit Department - Code of Ethics - 00198 Rome - 64, Via Arno. Reports can also be submitted at local level through the relevant channels of the Group’s companies. The policy requires that the reporting parties are safeguarded against any form of retaliation, and that confidentiality is guaranteed.
As indicated in ESAP Action Item #8, a grievance management procedure will be developed by EBP on the basis of the policy’s provisions, which will apply to unionized and non-unionized workers, inc
luding contracted workers.
Protecting the Work Force (child and forced labor)
Child labor and forced labor are prohibited under Brazilian laws. Enel’s Human Rights Policy explicitly rejects the use of any form of forced or compulsory labor, consistent with ILO Convention 29, respects child rights and rejects the use of child labor, as defined by the national laws where the companies of the Group operate, and in any case no less than the minimum age per the relevant ILO Convention 138. Enel requires contractors, suppliers and collaborators to abide by the same principles, via signing up to its Code of Ethics. The company verifies contracts and work documents of the workers engaged by third parties.
Occupational Health and Safety
EBP’s H&S Management System is part of the integrated system for quality, environmental, health and safety management which applies to EGP and its subsidiaries. The system is certified OHSAS 18001 in all countries where EGP and its subsidiaries operate, and therefore in Brazil as well. In addition to the Group’s Policy on Health and Safety in the Workplace, the system includes a detailed set of OHS manuals, procedures, plans and key performance indicators (KPIs). Best practice measures include: (i) implementation of periodic safety walks by management to promote the culture of safety, verify safety behaviors of staff and contractors, review conditions of all company’s construction and operation sites, and define safety walk follow up implementation plans; and (ii) the implementation of the ECoS controls as described above in Performance Standard 1.
Key performance indicators for safety include ‘upstream’ or leading KPIs (i.e., performance indicators related to safe behavior activities and ECoS observations, and including number of safety inspections, operational and structural non conformities, near misses, first aid cases, health and safety training hours, health and safety training costs, safety walks) and ‘downstream’ or lagging KPIs (based on accident events). Safety indicators are consistently collected and analyses throughout the sites visited by IFC and at central level in EBP and reported to EGP corporate level to assess the overall effectiveness of plans and procedures locally and globally within the organization. Contractor’s performance is also consistently measured.
Accident recording and communication procedures are stringent and require timely communication of all serious accidents and safety violations. Specific guidelines for measures to be taken against contractors in the event of serious violations of health and safety at work are formalized within the management system. Records of the violations, remedial action plans, and sanctions are registered by the HSE staff and made available to Procurement for actions.
In the past three years, safety performance at the construction sites and in EBP overall was excellent with no accidents recorded for their own staff and contractor st
aff. Despite the ramping up of the construction activities at WPPs in 2013, safety records continue to be good, with no severe accidents recorded and with injury lost time frequency rate and severity index of 0.70 and 0.01 respectively, for the first 8 months of the year, which compare very favorably with similar statistics both in the industrial construction sector and in Brazil.
For the WPPs under construction, safety on site is managed, supervised and audited by a team of full-time H&S supervisors, which are deployed to each construction site (as described above in Performance Standard 1). The ultimate responsibility for safety stays with the site manager, who receives support and training, as needed, from headquarters. The company makes use of safety toolbox talks, i.e. short, pre-activity H&S discussions involving all staff and contractors engaged in the tasks.
EBP builds safety clauses into its agreements with contractors and suppliers. These parties are required contractually to adopt H&S measures compliant with requirements and to provide training to their workers, in accordance with national requirements and company’s policies and procedures. The company has a very sophisticated and comprehensive series of H&S procedures and work instructions that apply to its staff and facilities and its contractors, for example road traffic safety, signage, work in confined spaces, machine safety, electrical safety and lock-out-tag-out procedures, handling of chemical substances, working at height, scaffolding safety, material handling, lifting and storage, management of personal protective equipment and collective protection systems, fire prevention and firefighting procedures, and first aid procedures. First aid is provided, including presence of medics and/or paramedics and ambulances in each WPP site. EBP provides initial safety training of contractors and their subcontractors and also requires its contractors to develop and implement a safety training plan. Each site maintains an Emergency Plan, developed according to the local requirements and following the relevant internal policy. An emergency brigade is deployed at each construction site.
As part of the specific requirements to obtain the Licença de Instalação for the four WPPs under construction, the company developed and submitted to the competent authorities project-specific Occupational Health and Safety Programs which are included in the PBA of each site. These and other programs are prepared in accordance with the requirements of the Ministry of Labor and Employment’s regulatory norms. The use of personal protective equipment and collective protection measures and procedures was observed to be adequately and consistently enforced at the sites visited by IFC.
Workers Engaged by Third Parties
EBP has established policies and procedures to manage and monitor the performance of contracted workers and uses terms and conditions included in contractual agreements to ensur
e compliance with in-country requirements. Procedures applied during the procurement process are based on Enel’s Procurement Regulation and Policy and include the requirements for the contractors to comply with the ethical principles of the Group, the implementation of an environmental management system, compliance with health and safety laws and company’s requirements. Violations of the general principles of the Code of Ethics trigger disciplinary mechanisms, including contract cancellation. Specific requirements include recognition by the contractor (and its subcontractors) of relevant social obligations, including the respect of the fundamental rights of workers, principles of equal, non-discriminatory treatment and safeguards involving child labor. EBP’s procedures include the possibility of holding inspections and audits of the contractors’ facilities to ensure compliance with the requirements.