26365 - Millicom Cambodia

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Environmental & Social Review Summary

Project Number

26365

Company Name

CamGSM Company Limited

Date ESRS Disclosed

Dec 13, 2007

Country

Cambodia

Region

East Asia and the Pacific

Last Updated Date

Nov 30, 2016

Environmental Category

B - Limited

Status

Completed

Previous Events

Approved : May 23, 2008
Signed : Jul 31, 2008
Invested : Mar 25, 2009

Sector

Mobile Telephony

Industry

Telecommunications and Technology

Department

WBG Digital and AI

Project Description

The project consists of the upgrade and nationwide expansion of CamGSM. CamGSM was granted a GSM license in 1996 for a period of 25 years, which was extended to 35 years in 1999. CamGSM currently covers only 47% of the total population in the country. As part of its expansion, CamGSM plans to install 153 new sites and additional microwave backhaul links in order to provide coverage to 70% of the population.

Overview of IFC's Scope of Review

The review of this project consisted of appraising technical, environmental and social information submitted by CamGSM, and a visit by IFC investment staff to the project site, to meet with CamGSM management and to have a first-hand look at operational activities.

E & S Project Categorization and Applicable Standard

While all Performance Standards (PS) are applicable to this investment, IFC’s environmental and social due diligence indicates that the principal Performance Standards to be applied to this investment are:

- PS1: Social and Environmental Assessment and Management Systems; and
- PS2: Labor and Working Conditions.

A condition of IFC’s investment will be that CamGSM’s operations shall consider all relevant social and environmental risks and impacts, including issues covered in all IFC Performance Standards.

This project involves the upgrade and expansion of a cellular network, with construction and maintenance of cellular tower sites and construction and maintenance of office buildings, and warehouses. The key issues associated with the project are implementation of a policy and procedures for environmental, health, safety, and social management; and labor and working conditions, including employee and contractor occupational health and safety. The nature of the Company’s operations is such that no major adverse environmental or social impacts are expected to result from the project, and that it will be possible to avoid or mitigate any limited adverse impacts that might result. As a result, it has been classified as a Category B project according to IFC’s Procedure for Environmental and Social Review of Projects.

Environmental and Social Mitigation Measures

Stakeholder Engagement

CamGSM recognizes the importance of community engagement. For acquisition of tower sites, CamGSM shall consult with relevant municipalities or local village councils, obtain required authorizations, and comply with national environmental codes. For all aspects of community engagement, CamGSM has agreed to develop to IFC’s satisfaction any further procedures needed to comply with IFC Performance Standards, including disclosure of relevant facts to community members regarding proposed new sites, and provision for handling and resolving complaints or grievances received from community members regarding any tower site.

Questions or comments about the project can be directed to:

Mr. William Toyn
CanGSM Co., Ltd.
33 Preah Sihanouk Blvd.
P.O. Box 2468, Phnom Penh
Kingdom of Cambodia

Telephone: (855-12) 800 800
E-mail: William@cangsm.com.kh

**Information on IFC's Policy and Performance Standards on Environmental and Social Sustainability can be found at www.ifc.org/sustainability

IFC supports its clients in addressing environmental and social issues arising from their business activities by requiring its real sector clients to set up and administer appropriate grievance mechanisms and/or procedures to address complaints from Affected Communities in relation to environmental and social issues arising from IFC's clients' business activities. Since 2012, IFC's Financial Intermediary clients applying the Performance Standards are required to develop External Communications Mechanisms to receive and review inquiries or complaints from any interested party regarding the E&S risks and impacts of their operations.

For IFC projects that are active or under consideration, individual(s), or their authorized representative(s), who allege they have been or will be adversely affected by E&S risks or impacts arising from IFC's clients' business activities, may submit a complaint to IFC directly for consideration. When receiving an E&S complaint, IFC engages with complainants and works with its clients to find solutions to E&S concerns as quickly and efficiently as possible.

Complaints can be submitted to IFC online at www.ifc.org/escomplaints or by email to EScomplaints@ifc.org.

IFC complaint response is separate from and complementary to IFC’s clients’ project level grievance mechanisms and IFC’s Independent Accountability Mechanism (CAO). Lodging a complaint directly with IFC does not, at any time, restrict access to CAO.

Affected communities have unrestricted access to the Compliance Advisor Ombudsman (CAO), the independent accountability mechanism for IFC and MIGA. CAO facilitates the resolution of complaints related to IFC and MIGA projects and sub-projects, undertakes reviews of IFC’s and MIGA’s environmental and social compliance, fosters public accountability for their commitments, and enhances the environmental and social performance of IFC and MIGA.

Independent of IFC and MIGA management and reporting directly to the IFC and MIGA Boards of Executive Directors, CAO helps resolve issues raised about the environmental and social impacts of projects through a neutral, collaborative, problem-solving approach via its Dispute Resolution function. It also reviews IFC’s and MIGA’s compliance with environmental and social policies, assesses related harm, and recommends remedial actions through its Compliance function. Additionally, CAO provides advice to IFC, MIGA, and their Boards to enhance environmental and social sustainability performance and minimize the risk of harm.

Complaints may relate to environmental and social harm regarding any aspect of the planning, implementation, or impact of a project or sub-project, and can be made by any individual, group, community, entity, or other party affected or likely to be affected by the environmental or social impacts of an IFC- or MIGA-financed business activity.

Complaints can be submitted by any of the following methods:

Online form: available at https://www.cao-ombudsman.org/
Mail/Hand Delivery to: 2121 Pennsylvania Avenue, NW, Washington, DC 20433, USA
Voice mail: +1 202 458 1973
Email: cao@worldbankgroup.org
SMS, WhatsApp, Telegram, and Signal: +1 202 650 2627

CAO receives and addresses complaints in accordance with the CAO Policy, which can be accessed at: https://www.cao-ombudsman.org/policies-guidelines.

This Environmental and Social Review Summary (ESRS) is prepared by IFC to disclose its findings and recommendations related to environmental and social considerations regarding potential investments. Its purpose is to enhance the transparency of IFC's activities. For any project documentation or data included or attached herein, whether prepared by the project sponsor or otherwise, authorization has been given for public release by the project sponsor. IFC considers that this ESRS is of adequate quality for release to the public, but has not necessarily independently verified all of the project information therein.
It is distributed in advance of IFC Board of Directors' consideration and may be periodically updated thereafter. Board dates are estimates only and this document should not be construed as presuming the outcome of the Board Directors’ decision. The following ESRS is disclosed in accordance with IFC's Access to Information Policy (AIP).

The map is for illustrative purposes and does not imply the expression of any opinion on the part of the World Bank, concerning the legal status of any country or territory or concerning the delimitation of frontiers or boundaries. Country borders or names do not necessarily reflect the World Bank Group's official position. In some cases, available project location information is limited to the country of the project's activities. Locations are approximate.

Projects

Environmental & Social Review Summary

Project Description

Overview of IFC's Scope of Review

E & S Project Categorization and Applicable Standard

Identified Applicable Performance Standards

Environmental and Social Categorization and Rationale

Environmental and Social Mitigation Measures

Environmental and Social Mitigation Measures

Stakeholder Engagement

Stakeholder Engagement

Press-Release

Related SII

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Information on E&S Complaints and Grievance Mechanisms

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