The IFC Healthcare Quality Advisory Program aims to increase access to safe and quality healthcare. It consists of two components: Component 1: Advisory work to upgrade quality assurance in healthcare facilities; Component 2: Enhancing knowledge base and awareness on healthcare quality issues. Component 1. IFC Health Care Quality Assessment Tool will be used to diagnose the quality of facilities infrastructure, standards and procedures, and communicate the results of the diagnosis and recommendations to the health care facility. The assessment will typically indicate good practices in place, key shortcomings and priority remedial actions. Select clients that are interested in implementing Health care quality improvement program with IFC support will receive tailored advice based on priority areas identified by quality assessment. Implementation support may include training and workshops on improvement areas, ongoing consultations and a repeat assessment. Component 2. To ensure efficient delivery and promote the sharing of best practices and learning from client experiences, the project will engage in knowledge management activities: - Development of training modules, manuals, principles and tools that can be used to promote quality of care, such as ethics, patient and family rights, medication management and use, quality improvement and patient safety, infection control, facility management and safety. - Development of case studies and/or reports. These knowledge management products will be based on client-level work undertaken in this project or experiences of the clients related to the effects of improvements in quality standards. - Events (e.g., workshops, BBLs, webinars, etc.) and other dissemination activities to share case studies, best practices and lessons learned with IFC staff, clients, and other interested stakeholders to promote knowledge transfer and greater awareness of the tool and the broader quality agenda for the health sector. In addition, the project will work jointly with WB to pilot a “system level” assessment tool to evaluate the extent to which the institutions in the healthcare system promote high quality care in the public and private sector.