Project Description
The project will assist First City Monument Bank in improving its operational efficiency, small and medium enterprise (SME) operations, products and services, and staff capacity through the following activities:
1. Review and update of the bank's SME strategy, business model, market segmentation and products
2. Training of the bank's staff and SMEs clinics
3. Development of banking services for women-owned SMEs that lack access to financial services
4. Enhancement of the bank's management and information systems