PROJECT

Projects

Summary of Advisory Services Project Information

Project Number

579727

Primary Business Area

Sustainable Business Advisory

Disclosure Date

Dec 3, 2013

Country

India

Region

South Asia

IFC Approval Date

Apr 14, 2013

Status

Completed

Estimated Total Budget

$360,000.00
(Project budget includes all project-funded activities)

Last Updated Date

Feb 26, 2017

Project Estimated End Date

Jun 30, 2014

Project Description

IFC has undertaken a project on improving operational efficiency at Shija Hospital in Imphal, Manipur, India. IFC will work with the hospital to help them achieve 'operational efficiency' to be measured by improved financial performance and enhanced patient satisfaction through development of patient centric system and processes. The project will target the following three functions at the hospital:
·Operational improvement -
Lean and Efficient processes in patient-centric areas , Discharge time, Admission time, OPD waiting time, ER attendance time, OT scheduling, Billing errors, Diagnostic report generation time, ALOS etc.
·Qualitative improvement -
Infection Control system implementation, Steps for ALOS reduction, Creating process Document in 3 areas considered to be of importance for the particular hospital ·Financial improvement -
Revenue growth through ALOS reduction and Leakage prevention; Cost-control through better Purchase/Inventory system and operational efficiencies; MIS design for measuring outcome etc

Development Results